Count Room Representative

Responsibilities

• Collects and counts revenue from various drop sources per MIC and departmental guidelines
• Counts, sorts, and organizes all currency, coins, coupons, chips, and paperwork from the drop containers
• Retrieves drop boxes from the storage areas and appropriately stores all boxes and carts
• Loads currency counters, utilizes the counter interface, and collects, sorts and reconciles counted funds
• Totals all cash, coins, chips, coupons and other monies, and reconciling documents by shift and by day/date
• Enters count information into various PC-based applications. Printing, signing all documents, verifying accuracy
• Accounts for all count room keys and ensures compliance with MIC requirements
• Communicate currency counter maintenance required to vendor technicians and IT service requests
• Maintains Count Room in a clean and orderly fashion
• Follows safety and security guidelines and adheres to department procedures

Qualifications

• Must be 21 years of age or older
• Proficient in English verbal and written
• Proficient with iOS devices
• Flexible to work various shifts, weekends, and holidays
• Excellent customer service skills
• Ability to obtain/renew all government required licenses or certifications including Virginia Lottery Gaming Permit