Counselor and Support Group Facilitator

Responsibilities

• Provide trauma-informed, non-clinical support and individual counseling to survivors and their non-offending loved ones.
• Facilitate in-house and community-based support and psychoeducational groups.
• Collaborate with advocacy staff to connect participants with resources, safety planning, and referrals.
• Coordinate the annual support group schedule and maintain confidential client documentation.
• Provide crisis intervention, hotline support, shelter services, and medical/legal accompaniments.
• Serve as an on-call advocate and participate in team meetings, case reviews, and community outreach.
• Support program evaluation and continuous quality improvement initiatives.

Requirements

• Bachelor's degree in Social Work, Psychology, Human Services, or a related field, plus at least two years of relevant counseling or direct service experience.
• Demonstrated commitment to empowerment-based, survivor-centered, and trauma-informed care.
• Valid driver's license and reliable personal vehicle for travel throughout Dauphin and Perry Counties (employee transportation only; mileage reimbursed).
• Current FBI, Pennsylvania Child Abuse, and Pennsylvania State Police Clearances.

Qualifications

Successful Candidates Will Demonstrate A professional, respectful, and inclusive approach.
Accountability, self-motivation, and the ability to meet goals.
Strong crisis intervention skills with the ability to remain calm and adaptable under pressure.
Experience providing counseling, advocacy, or other direct human services.
Knowledge of trauma, victim advocacy, and survivor-centered, trauma-informed practices.
Excellent organizational, time management, documentation, and communication skills.
Familiarity with community resources, legal systems, and law enforcement.
Proficiency with computers and the ability to learn new case management software.

Skills

Professional, respectful, and inclusive approach.
Accountability, self-motivation, and goal-oriented behavior.
Crisis intervention skills.
Empowerment-based, survivor-centered, and trauma-informed care.
Organizational, time management, documentation, and communication skills.
Community resources, legal systems, and law enforcement familiarity.
Computer proficiency and learning new software.

Benefits

Comprehensive Health Coverage – Medical, dental, and vision plans to keep you healthy
Employee Assistance Program (EAP) – Because your well-being matters
Life Insurance – Peace of mind for you and your loved ones
Short & Long-Term Disability – We've got your back when life takes an unexpected turn
Pension Retirement Plan – Start earning a pension after just two short years of service
403(b) Retirement Plan – Begin contributing on day one to secure your financial future
Generous Paid Time Off – Recharge with paid time off days and sick days
11 Paid Holidays – Extra time to relax, celebrate, and enjoy what matters most