Costa Food Server - MGM Springfield
MGM Resorts International · Springfield, Massachusetts Metropolitan Area · 1 mo ago
On-siteManagement$9.5/hrPart-time
About the role
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
Responsibilities
- Take and deliver customer orders, maintain tables, ensure guest satisfaction, and finalize checks.
- Perform side work and general cleaning of assigned stations.
- Greet guests in a positive and friendly manner, making them feel welcome.
- Demonstrate knowledge of selling techniques and service delivery for all menu items, including alcoholic and non‑alcoholic beverages.
- Maintain cleanliness of tables and assigned areas using a silent service approach.
- Itemize bills accurately and efficiently secure payment.
- Anticipate guests' needs and respond promptly with a sense of urgency.
- Communicate effectively with management, chefs, and culinary staff to address guest requests and needs.
Requirements
- 5+ years of prior food and beverage experience in a high‑paced environment (food service experience preferred).
Benefits
- Free meals in the employee dining room.
- Company‑issued uniform and dry cleaning provided.
- Access to company hotel, food and beverage, retail, and entertainment discounts, plus partner discounts on travel, electronics, online shopping, and more.
- Professional and personal development through programs, networking opportunities, and volunteer opportunities in the community.
- Eligibility for medical, dental, vision, life insurance, 401(k) plans, and time off plans (specific offerings vary by location, employment status, and union membership).
Pay
Starting rate: $9.50 per hour plus tips. Estimated annual tips: $0 – $15,000. Pay will not fall below applicable minimum wage; overtime is paid in accordance with state requirements.
Schedule
Must be available to work Friday, Saturday, Sunday, and Monday from 3:30 p.m. to 10:00 p.m., with flexibility to work Tuesdays for events.