Correspondent Quality Support Analyst

Essential Duties And Responsibilities

• Analyze closed loan files post-purchase for onshore and offshore teammates to validate compliance with pre-purchase investor, legal, compliance, and company guidelines.
• Over and above quality assurance reviews, provide additional support to Operations team to ensure consistency between campuses.
• Ensure quality and consistency for all Correspondent teammates, vendors, and sites either through post-purchase analysis sampling of loans purchased or process improvement efforts.
• Reports findings/deficiencies as needed, using clear and concise language.
• Participate in occasional training updates for Operations staff and provide feedback to Operations staff during monthly Quality Assurance calls.
• Validate information entered into Lending Space is accurate, findings are valid, and documentation presented is acceptable/sufficient.
• Identify patterns in errors/deficiencies before they become trends and escalate as needed to applicable management.
• Mentor and train peers in areas of relative strength.
• Generate reports to assist with Operations production/monitoring as needed.

Qualifications

• High School Diploma or equivalent education and work-related training with 2+ years of experience working with mortgage loan procedures and documents and/or quality assurance.
• Strong written and verbal communication skills.

Preferred Qualifications

• Bachelor's Degree in business-related field, or equivalent education and related training with 4+ years of experience in a finance or mortgage related field.
• Demonstrated proficiency using Black Knight Lending Space platform and Compliance Ease.

Pay

The annual base salary for this position is $54,000 to $65,000.

Schedule

Regular or Temporary: Regular

Work Shift

Work Shift: 1st shift (United States of America)