Corrective Action Coordinator (Compliance Specialist 3)

About the role

The Oregon Department of Human Services is seeking a Compliance Specialist 3 to join the Office of Developmental Disabilities Services (ODDS) Licensing Unit / Corrective Action Unit team. This role involves reviewing protective service investigation reports, complaint investigations, and licensing reports to assess compliance and determine appropriate actions.

Responsibilities

• Review protective service investigation reports, complaint investigations, and licensing reports to assess whether sanction activity is warranted.
• Ensure compliance with Senate Bill 136 and federal regulations by identifying non-compliant entities and recommending appropriate corrective actions or sanctions.
• Analyze the relevance and adequacy of evidence presented in complaint reports to determine whether it meets the threshold for enforcement action.
• Contribute to the decision-making process regarding the type and scope of corrective measures to be applied.

Requirements

• Five years' experience doing administrative research that included compiling and evaluating facts to recommend management action or decide compliance or eligibility with program guidelines and regulations.
• Three of the five years must be above the technical support level.
• College-level course work may substitute for experience on the basis of 45-quarter units per year, up to a maximum of three years.

Qualifications

• Experience interpreting and applying Oregon laws, administrative rules, policies, and regulatory requirements to evaluate compliance and determine appropriate actions.
• Experience working with intellectual and developmental disabilities services, regulatory compliance, investigations, or related human services programs to analyze complex information and resolve compliance issues.
• Experience applying analytical and critical thinking skills to evaluate information, make sound decisions, and maintain exceptional attention to detail.
• Experience communicating effectively, both verbally and in writing, while collaborating with internal partners, service providers, stakeholders, and community partners to provide consultation and support.
• Experience managing multiple priorities through strong organizational and time management skills while maintaining accurate documentation and meeting competing deadlines.
• Experience working independently and collaboratively in a fast-paced environment while demonstrating professionalism, adaptability, and sound judgment.

Skills

• Strong analytical and critical thinking skills.
• Effective communication skills, both verbal and written.
• Ability to manage multiple priorities and deadlines.
• Proficiency in using computers and electronic calendars.

Benefits

• Cost of Living Adjustments.
• Annual salary increases (until you reach the top of the listed salary range).
• Awesome benefits package.
• Possible eligibility for the Public Service Loan Forgiveness Program.

Pay

$5,988 - $9,191

Schedule

Monday – Friday, 8:00 a.m. – 5:00 p.m. Pacific Standard Time (PST).

Benefits

• Cost of Living Adjustments.
• Annual salary increases (until you reach the top of the listed salary range).
• Awesome benefits package.
• Possible eligibility for the Public Service Loan Forgiveness Program.

Contact Information

We invite you to contact the ADA.DHS@dhsoha.state.or.us for accommodation requests under the Americans with Disabilities Act (ADA), application questions or job-specific questions. The recruiter for this position is Dereen Jalal. If you contact the recruiter, please include the job requisition number: REQ-203493.

Email: Dereen.Jalal@odhs.oregon.gov

Phone (call or text): 503-910-7744