Corrective Action Coordinator (Compliance Specialist 3)

About the role

The Oregon Department of Human Services seeks a Compliance Specialist 3 to join the Office of Developmental Disabilities Services (ODDS) Licensing Unit / Corrective Action Unit. This role plays a key role in supporting the state’s regulatory oversight of agencies providing services to individuals with intellectual and developmental disabilities.

Responsibilities

• Review protective service investigation reports, complaint investigations, and licensing reports to assess whether sanction activity is warranted.
• Ensure compliance with Senate Bill 136 and federal regulations by identifying non-compliant entities and recommending appropriate corrective actions or sanctions.
• Analyze the relevance and adequacy of evidence presented in complaint reports to determine whether it meets the threshold for enforcement action.
• Contribute to the decision-making process regarding the type and scope of corrective measures to be applied.

Requirements

• Five years’ experience doing administrative research that included compiling and evaluating facts to recommend management action or decide compliance or eligibility with program guidelines and regulations.
• Three of the five years must be above the technical support level.
• College-level course work may substitute for experience on the basis of 45-quarter units per year, up to a maximum of three years.

Essential Attributes

• Experience interpreting and applying Oregon laws, administrative rules, policies, and regulatory requirements to evaluate compliance and determine appropriate actions.
• Experience working with intellectual and developmental disabilities services, regulatory compliance, investigations, or related human services programs to analyze complex information and resolve compliance issues.
• Experience applying analytical and critical thinking skills to evaluate information, make sound decisions, and maintain exceptional attention to detail.
• Experience communicating effectively, both verbally and in writing, while collaborating with internal partners, service providers, stakeholders, and community partners to provide consultation and support.
• Experience managing multiple priorities through strong organizational and time management skills while maintaining accurate documentation and meeting competing deadlines.
• Experience working independently and collaboratively in a fast-paced environment while demonstrating professionalism, adaptability, and sound judgment.

Qualifications

We are looking for candidates with:

• Experience interpreting and applying Oregon laws, administrative rules, policies, and regulatory requirements to evaluate compliance and determine appropriate actions.
• Experience working with intellectual and developmental disabilities services, regulatory compliance, investigations, or related human services programs to analyze complex information and resolve compliance issues.
• Experience applying analytical and critical thinking skills to evaluate information, make sound decisions, and maintain exceptional attention to detail.
• Experience communicating effectively, both verbally and in writing, while collaborating with internal partners, service providers, stakeholders, and community partners to provide consultation and support.
• Experience managing multiple priorities through strong organizational and time management skills while maintaining accurate documentation and meeting competing deadlines.
• Experience working independently and collaboratively in a fast-paced environment while demonstrating professionalism, adaptability, and sound judgment.

Skills

Strong analytical and critical thinking skills, effective communication abilities, and the ability to manage multiple priorities are essential.

Benefits

• Cost of Living Adjustments.
• Annual salary increases (until you reach the top of the listed salary range).
• Awesome benefits package.
• Possible eligibility for the Public Service Loan Forgiveness Program.

Pay

$5,988 - $9,191

Schedule

Monday – Friday, 8:00 a.m. – 5:00 p.m. Pacific Standard Time (PST).

Hybrid work format that includes, office work, and some work that can be conducted remotely.

The ability to report to Salem is required when business or operational needs are dependent on onsite activities.

You may travel overnight to complete projects.

You will use a computer and an electronic calendar.

Background Checks And Requirements

If selected as a finalist, we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification.

General Information

• This is a permanent, full-time position and is represented by the Service Employees International Union (SEIU).
• This recruitment may be used to fill future vacancies in the same classification.
• The salary listed is the non-PERS qualifying salary range (AA-Rate).
• If the successful candidate is PERS qualifying, the salary range will reflect the additional 6.95% (AP-Rate).
• Please review the Classification and Compensation page for more details, or you may visit our website for information on Pay Equity.

Contact Information

We invite you to contact the ADA.DHS@dhsoha.state.or.us for accommodation requests under the Americans with Disabilities Act (ADA), application questions or job-specific questions.

The recruiter for this position is Dereen Jalal.

Email: Dereen.Jalal@odhs.oregon.gov

Phone (call or text): 503-910-7744