Corrections Technician (MDC)

Employees at Bernalillo County enjoy the ability to team up with each other to build a high quality of life for our county residents, communities, and businesses. The County offers many benefits, including generous leave accruals, career development opportunities, remote and flex-work options, longevity pay, education assistance, health benefits, and a lucrative retirement.

About the role

Under general supervision, perform duties involved with the intake and release of inmates into the Metropolitan Detention Center system. Maintain security of records and personal property associated with these processes. Perform a variety of administrative duties such as answering telephones, typing memoranda and other documents, data entry, cash handling, and filing as needed.

Responsibilities

• Review, interpret and process legal documents, court orders and arrest documents using applicable records management systems.
• Collect, prepare and review data for statistical purposes and report to local, state and federal law enforcement agencies.
• With a high degree of accuracy, enter, cancel, and modify reports using applicable electronic record management systems.
• Process and file all incoming documentation and maintain records according to established rules and regulations.
• Receive, account for and release money, personal property and clothing submitted to MDC at booking; check property for safety hazards and secure items.
• Maintain accurate records and logs of all personal property; retrieve and gather personal property for inmates being released.
• Investigate and research missing or lost personal property.
• Maintain security of work areas by limiting access to authorized personnel only; maintain and control access to files.
• Provide exceptional customer service to outside agencies, the public, coworkers, etc. by providing appropriate information according to policy and procedures.
• Provide typing/word processing assistance for the department; answer telephone, transfer calls and take messages when necessary.
• Maintain work area in a clean and orderly manner.

Requirements

• High school diploma or GED, plus four (4) years office/clerical, inventory control and/or records management experience; OR any related combination of education from an accredited college or university or related experience totaling four (4) years in office/clerical, inventory control, record management or related field.
• Must be able to work shift work, overtime and maintain regular attendance.
• Skilled in computer use for word processing, data entry and retrieval.
• Knowledge of record management, information processing, letter and report writing, and cash handling techniques.
• Knowledge of principles and practices of property acquisition, storage and release.
• Ability to communicate clearly and concisely in both oral and written English.
• Knowledge of standard office procedures and practices.
• Ability to operate standard office machines including typewriter, computer, copier, fax machine, calculator and multi-line telephone system.
• Ability to interact effectively and professionally with the public, supervisor, co-workers and all those contacted in the course of work.
• Ability to handle multiple priorities and tasks in an automated environment.
• Knowledge of county policies and procedures, regulations, and state statutes relating to material management.
• Ability to work independently in the absence of supervision.
• Must successfully complete the post-offer employment medical examination and a background investigation.
• This position is safety sensitive. Employment is subject to pre-employment and random drug testing in accordance with federal and state rules and regulations.
• Must comply with Bernalillo County safety policy requirements.

Working Conditions

• All essential duties are performed indoors in a temperature-controlled environment.
• Duties are performed on an even surface, which may be carpeted or tiled; working surface is typically dry.
• Worker often works alone both with and without direction from supervisor or as part of a team.
• Worker is subject to potential exposure to a hostile environment.

Equipment, Tools, and Materials

• Equipment typically used includes telephone, computer terminal, computer printer, computer keyboard, typewriter, photocopy machine, fax machine, calculator, microfilm equipment, and postal equipment.
• Materials and products handled include files, forms, reports, various other paperwork, basic office supplies, and personal property of inmates.

Mental Functions

• Must be able to type correspondence and reports with proper format, punctuation, spelling, and grammar.
• Must be able to use reason and judgment in performing duties and responsibilities.
• Must be able to organize and prioritize numerous tasks.

Physical Functions

• Work may involve both sitting and standing for prolonged periods, frequent light to moderate lifting, and extensive use of a computer keyboard.
• Work is primarily sedentary, with opportunities to stand/walk as needed throughout the workday.
• Must be able to bend at the waist and twist/rotate occasionally.
• Must be able to work with arms bent or extended away from body or overhead and push/pull with arms as needed.
• Must be able to crouch and kneel occasionally.
• Must be able to use hands and fingers to grasp/manipulate various equipment and materials.
• Must be able to coordinate use of hands and eyes in operation of equipment such as telephone, typewriter, and computer.
• Must be able to lift up to 30 pounds occasionally.

Pay

Pay during probation: $21.53 per hour. After probation: $21.96 per hour.