Facility Technician

Reports to: Director of New Store Openings. Exempt, full-time position supporting multiple club locations in the Chicago, IL area (Burbank Station, Naperville, Willowbrook, Downers Grove, Melrose Park, Tinley Park). Requires residence in the Chicago metro area and regular travel between sites using a personal vehicle.

About the role

The Facility Technician ensures the safety, functionality, and appearance of multiple fitness-club locations within an assigned region. Under general supervision, this role performs a variety of repairs and routine, semi-skilled maintenance across sites, including equipment repair, carpentry, painting, plumbing, and basic electrical work. The position is critical to maintaining consistent standards and delivering an exceptional, safe member experience.

Responsibilities

• Inspect, maintain, and repair commercial fitness equipment (treadmills, ellipticals, bikes, rowers, strength machines, cable systems).
• Perform preventative maintenance to minimize downtime and extend equipment lifespan.
• Diagnose mechanical, electrical, and facility-related issues; complete repairs or coordinate with vendors or subject-matter experts.
• Perform general building maintenance: minor electrical, plumbing, carpentry, drywall, flooring, and painting.
• Troubleshoot and maintain facility systems (HVAC, lighting, doors, lockers, plumbing fixtures).
• Assemble, repair, move, and maintain furniture, fixtures, and equipment.
• Conduct routine inspections of building systems; replace filters or escalate complex issues.
• Maintain parts inventory and coordinate reorders with leadership and support teams.
• Travel between assigned club locations to perform inspections, maintenance, and repairs.
• Prioritize work orders and service requests based on urgency and impact to safety and operations.
• Maintain consistent communication with club managers and leadership regarding maintenance needs and timelines.
• Support club operations, including special events and additional tasks as assigned.
• Conduct routine inspections of facilities and equipment to ensure safety, cleanliness, and operational standards.
• Identify, report, and promptly correct safety hazards or maintenance concerns.
• Ensure all repairs meet company safety standards and manufacturer guidelines.
• Follow all safety protocols and use appropriate protective equipment.
• Assist with incident response, urgent repairs, and pest-control prevention efforts.
• Partner with Facilities leadership to schedule and oversee third-party vendors for specialized repairs.
• Ensure vendor work is completed to company standards and in a timely manner.
• Maintain cleanliness and organization throughout the interior and immediate exterior of the club.
• Complete daily cleaning and maintenance checklists as directed.
• Support a positive member experience by providing assistance to members and fostering a friendly, team-oriented environment.
• Accurately document and log all maintenance and repair work in Woven (or applicable systems).
• Maintain records of inspections, completed work, and inventory.

Requirements

• 2+ years of experience in facility maintenance, mechanical repair, building systems, or a related field.
• Working knowledge of electrical, plumbing, and mechanical systems; ability to diagnose issues and perform hands-on repairs.
• Strong problem-solving skills and ability to work independently with minimal supervision.
• Valid driver’s license, reliable transportation, and willingness to travel between locations using a personal vehicle.
• Ability to lift 50+ lbs and safely operate tools, equipment, and machinery.
• Must maintain a personal set of tools required to perform job duties.
• Basic computer proficiency (Microsoft Office, email, maintenance management systems).
• Access to a personal computer or laptop with reliable email capability.
• Strong communication skills and fluency in English (written and verbal).
• CPR/AED certification required (or ability to obtain within 30 days of hire).
• High school diploma or GED.

Physical requirements

This is a physical role requiring frequent lifting and/or moving up to 50 pounds, prolonged standing or bending, and safe ladder use.

Schedule

Employees must be available and flexible to work any day of the week, Monday through Sunday, as scheduled by the Company. Occasional early morning, evening, or weekend repairs may be required.

Pay

$40,000 – $50,000 per year plus a $700 per month vehicle & technology stipend.

Benefits

• Comprehensive health coverage (medical, dental, and vision insurance).
• Income protection (short-term and long-term disability insurance).
• Additional coverage options (ancillary insurance plans).
• Retirement savings (401(k) plan with employee contribution options after six months of service).
• Flexible paid time off (salaried employees only).
• Paid company-designated holidays (salaried team members).
• Wellness perks (complimentary Crunch gym membership for all employees).
• Safety & certification support (free CPR/AED re-certifications provided by the company).