Corporate Vice President - Site Reliability Senior Engineer

Role Overview

New York Life is seeking an experienced Site Reliability Engineer (SRE) to join the Cloud Platform Engineering Team and provide both technical leadership and day-to-day management for multi cloud solution delivery (AWS, GCP, Azure).

What You'll Do

• Support our Cloud Business Office by facilitating Well Architected reviews for new cloud deployments or cloud migration candidates.
• Lead the design and delivery of repeatable, reliable cloud solutions using Terraform, GitHub, and related automation tools.
• Develop and deploy full stack patterns to support ongoing application development, data platform capabilities, and AI services (RAG & Agentic).
• Partner with application and product teams to assess requirements, recommend AWS architecture patterns, and support successful cloud implementations.
• Support the onboarding and lifecycle management of cloud services by producing standard IaC/Terraform Modules.
• Define and mature SRE practices, including SLO/SLI frameworks and error-budget governance.
• Design and implement automation solutions using Java, JavaScript, APIs, SQL, and Terraform.
• Deliver application-level fixes and enhancements through disciplined software engineering.
• Focus on key reliability and performance indicators: uptime, system throughput, system output, and download rate/application load speed.
• Lead the shift from non-standard application platforms to standard software artifacts (Terraform modules, secure base images, YAML templates, Java libraries) integrated into CI/CD pipelines, creating reusable patterns and reducing repetitive configuration and coding tasks.
• Review cloud platform designs, operational issues, and delivery risks; provide practical recommendations and follow-through to resolution.
• Advise teams on cloud cost optimization, resource utilization, governance, and platform standards.
• Maintain detailed records of issues, actions taken, and outcomes to support continuous improvement efforts.
• Collaborate with other IT teams and external vendors to resolve complex issues and implement solutions.
• Identify opportunities to improve support processes and implement best practices to enhance overall efficiency.
• Provide training and guidance to IT staff on network and platform support techniques and best practices.

What You'll Bring

• 8+ years of overall IT, infrastructure, platform engineering, or cloud engineering experience.
• 5+ years of experience with AWS cloud platforms and services.
• 3+ years of experience designing, automating, and operating scalable, secure, and highly available cloud solutions.
• Ability to produce production grade IaC and perform code reviews.
• Demonstrated ability to lead, mentor, and coordinate engineers or technical contributors in a matrixed environment.
• Strong business and technical acumen with the ability to influence decisions, manage tradeoffs, and communicate with leadership.
• Strong facilitation, planning, and execution skills for cross-functional workshops, technical reviews, and delivery initiatives.
• Solid understanding of SDLC, DevOps, change management, incident response, and production operations practices.
• The ability to work directly with business stakeholders, architects, security teams, product owners, and engineering teams to translate needs into practical cloud solutions.

Desired Skills

• Experience with cloud governance, landing zones, identity and access management, networking, compute, storage, and security control patterns.
• Hands-on experience with infrastructure as code practices using Terraform, CloudFormation, AWS CDK, or similar AWS-focused tools.
• Experience with Kubernetes, Amazon EKS, container platforms, CI/CD pipelines, and observability tools.
• Practical understanding of infrastructure technologies, including compute, network, storage, DNS, load balancing, encryption, logging, and monitoring.
• Practical knowledge of scripting or programming languages such as Python, PowerShell, .NET, C#, Java, or similar.
• Strong time management, prioritization, coaching, and problem-solving skills with the ability to balance delivery commitments and operational needs.
• Background with cloud cost management, FinOps practices, compliance requirements, and risk-based decision making.