Site Reliability Engineer - Vice President

Responsibilities

• Define, implement, and iterate service level objectives (SLOs) and service level indicators (SLIs) that reflect customer and business expectations.
• Lead monitoring and alerting standardization through “monitors as code” (Terraform preferred), including quality gates such as severity, ownership, and runbook links.
• Develop observability standards across metrics, logs, and traces, including instrumentation and dependency mapping patterns (OpenTelemetry where applicable).
• Lead technical evaluations and PoCs for observability platforms and integrations; define success criteria and migration approach for adoption.
• Define and implement reliability and operability standards for Kubernetes-based services, including scaling patterns, resource constraints, rollout safety, and baseline dashboards and alerts as part of service onboarding.
• Drive automation to eliminate toil, improve repeatability, and accelerate recovery (incident workflows, runbooks, and remediation where appropriate).
• Serve as Incident Commander for high-severity incidents, lead postmortems, and drive systemic improvements through action items and measurable follow-through using established tooling workflows.
• Participate in on-call rotations with a focus on improving reliability, reducing alert noise, and increasing signal quality over time.

Qualifications

• 7+ years in SRE or related roles, with evidence of technical seniority across multiple services and teams.
• Strong experience with AWS and container orchestration (Kubernetes) in production environments.
• Demonstrated experience defining SLOs/SLIs and using them to drive operational and engineering decisions.
• Prominent ability to design and implement observability solutions that produce actionable insights while reducing alert fatigue and operational noise.
• Strong IaC skills (Terraform preferred) and the ability to build reusable automation and standards (monitoring as code, configuration patterns).
• Familiarity with common data stores and managed services (e.g., Postgres, MongoDB, DynamoDB) and how they fail in distributed systems.
• Experience with at least two observability stacks (Prometheus/Grafana, New Relic, Splunk, CloudWatch, ELK, etc.) and driving standardization across them.
• Strong incident response skills, including leading retrospectives/postmortems and improving reliability through systematic follow-up.
• Strong debugging skills across distributed systems and production environments, including performance and reliability investigations.
• Clear written and verbal communication skills with the ability to influence engineering teams through standards, tooling, and practical guidance.

Benefits

• The base salary range for this role is $130,000 to $160,000 depending on level.
• Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
• We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.