Corporate Traveler - Corporate Land Program Manager - New York, NY

Corporate Traveler is one of Flight Centre Travel Group’s (FCTG) most successful brands, globally. Our mission is to dominate the SME market, making the end-to-end travel experience faster, simpler and easier for our customers and to demonstrate ongoing value to decision-makers, travelers and bookers. We provide our customers with the perfect blend of personal, local service blended with our expert technology suite and the great choice and value which comes with being part of the FCTG family.

About the role

Reporting into the Americas Corporate Land Supply team, the Corporate Land Program Manager, Americas will lead hotel and car rate negotiation strategy for SME businesses across Corporate Traveler and Stage & Screen in the US and Canada. This is a highly visible role where you'll combine market intelligence, supplier partnerships, and performance data to shape programs that deliver value for customers while maximizing commercial outcomes for the business. You'll be the subject matter expert on rate negotiation strategy, building scalable frameworks, influencing internal stakeholders, and creating seamless processes that connect negotiation, rate loading, and commission collection.

Responsibilities

• Serve as the SME hotel and car rate negotiation expert, advising when to negotiate client-specific rates versus leveraging existing preferred programs
• Analyze industry benchmarking and internal performance data to develop effective hotel and car program strategies
• Build and maintain negotiation frameworks that balance customer value with commercial return
• Translate broader supply strategy and preferred partner priorities into actionable recommendations for SME customers
• Build and maintain hotel-level supplier relationships with key partners
• Negotiate directly with hotel partners to secure competitive programs
• Support hotel and car program negotiations across Corporate Traveler and Stage & Screen accounts
• Train sales, account management, and travel consultant teams on negotiation strategy and program positioning
• Support marketing teams with content that communicates program value and strategy
• Clearly communicate negotiation recommendations and rationale to internal stakeholders
• Design and implement processes connecting rate negotiation, rate loading, and commission collection
• Partner with rate loading and commissions teams to ensure negotiated terms are accurately captured and implemented
• Identify process or data gaps that create revenue leakage or missed commission opportunities
• Improve program governance, tracking, and compliance across the negotiation lifecycle
• Leverage AI tools to improve efficiency and enhance negotiation strategies
• Incorporate new data sources into commercial decision-making
• Utilize AI-driven market trend analysis and predictive insights to inform future program strategy
• Measure and communicate customer savings, margin improvement, and commission capture
• Develop reporting on negotiation pipeline, program performance, and return on investment
• Present recommendations, strategies, and results to senior stakeholders in a concise and actionable manner
• Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive

Requirements

• Experience and/or knowledge of corporate transient travel
• Experience using CVENT Lanyon for transient hotel sourcing and negotiations
• Experience negotiating hotel and/or car commercial programs strongly preferred
• Proven ability to build and maintain hotel-level supplier relationships
• Strong analytical skills with the ability to quantify commercial impact and develop data-driven strategies
• Highly organized with the ability to manage multiple concurrent negotiations and stakeholders
• Strong communication and presentation skills with the ability to simplify complex concepts
• Understanding of hotel and car rate structures and corporate travel programs
• Familiarity with GDS and online booking tools such as Concur and Sabre preferred
• Experience building and managing cross-functional processes
• Bachelor's degree or equivalent practical experience

Benefits

• Up to 15 vacation days (prorated upon hire and increasing to 20 days after 2 years of employment), 5 sick days, 3 personal days, 1 Diversity Day, 1 Volunteer Day, and 9 recognized holidays annually
• Travel perks and discounts
• Health & Wellness Programs and Employee Financial Wellness Services
• National/International Award Nights and Conferences
• Health benefits including medical, dental, vision, gender affirming care, and fertility care
• Insurance including hospital indemnity, AD&D, critical illness, long-term and short-term disability
• Flexible Spending Accounts
• Employee Assistance Program
• 401k program with partial match
• Tuition Reimbursement Program
• Employee Share Plan – Ability to purchase company stock on Australian Stock Exchange with partial company match, subject to terms and conditions
• Global career opportunities in a network of brands and businesses

Pay

For this position, we anticipate offering an annual salary of $82,000. Base salary is dependent on relevant factors, including experience, geographic location, and job requirements.

Location: New York, New York