Corporate Policy & Compliance Administrator

About the role

The Corporate Policy and Compliance Administrator is responsible for defining and executing the policy lifecycle, developing and implementing policy standards, and assisting with internal compliance and related projects.

Responsibilities

• Develop and implement policy standards, applicability, and scope for NCCPA and the supporting organizations.
• Draft and maintain job aids and reference documents.
• Assist the Senior Manager of Corporate Policy & Compliance with internal compliance and related projects.
• Manage day-to-day program management of various policy, procedure, job aid, and reference document projects.
• Write and edit policies and procedures.
• Work with key multi-functional stakeholder teams to shape and refine policies.
• Provide strategic advice and guidance on policy and procedure development and compliance.
• Track policy updates and ensure they align with NCCPA strategy and goals.
• Interact with all levels of management and employees on policy development, interpretation, and related issues.
• Administer the policy management system.
• Publish, track, and maintain policies, procedures, job aids, and reference documents.
• Ensure all policies, procedures, job aids, and reference documents are reviewed and approved.
• Remind document owners to review documents in accordance with their review cycles.
• Track employee acknowledgments of internal documents and escalate past due acknowledgments to Leadership Team members.
• Handle onboarding documents and orientation for new hires, interns, internal transfers, and promotions related to the policy and procedure lifecycle and policy management system.
• Conduct risk assessments, record, and track exceptions to internal policy requests.
• Serve as the designated back-up to support copyright takedown requests for NCCPA and supporting organizations when needed.

Requirements

• A bachelor's degree
• A minimum of three years of experience in policy governance and compliance
• Proficiency in Microsoft Office suite
• Strong writing skills including policy and business writing
• Experience with policy development, policy lifecycle management, and governance frameworks
• Experience managing documentation workflows, policy updates, and governance-related processes
• Strong analytical, organizational, and time management skills with exceptional attention to detail

Qualifications

• Five years of experience in policy governance and compliance
• J.D., paralegal certificate, or Certified Compliance and Ethics Professional (CCEP)