Corporate Giving Coordinator (Swift Charities)

Swift Transportation has been an industry leader since the 1960s and is the largest truckload carrier in America, with locations nationwide that foster strong connections among drivers, shop employees, and office staff. We emphasize a culture of continual learning and improvement, offering diverse advancement and growth opportunities.

About the role

The Swift Charities Program Coordinator provides administrative and program support for Swift Charities, serving as the primary point of contact for employees and their families throughout the charitable assistance process. This role coordinates Employee Assistance, Community Grant, Scholarship, and related programs while ensuring compassionate service, confidentiality, accuracy, and timely communication.

Responsibilities

• Serve as a primary point of contact for employees, applicants, nonprofit organizations, and internal stakeholders regarding program eligibility, processes, and deadlines.
• Identify and resolve participant inquiries and issues by providing compassionate, professional service and ensuring timely follow-up and problem resolution.
• Facilitate grant, scholarship, and assistance fund review processes by scheduling meetings, preparing materials, documenting decisions, and communicating next steps.
• Maintain accurate, audit-ready records, databases, and documentation for charitable programs and community involvement activities.
• Coordinate Board and committee meetings, including scheduling, preparation of materials, maintaining records, tracking membership, and follow-up.
• Partner with Payroll, Benefits, Human Resources, and other departments to support employee assistance and charitable programs.
• Communicate professionally and effectively with employees, families, Board members, community leaders, charitable organizations, and other stakeholders.
• Coordinate and support Community Grant activities, volunteer programs, community service projects, charitable events, and local giving initiatives.
• Provide training, resources, and program information to terminal personnel and Charity Ambassadors.
• Assist in developing and improving program processes, technology solutions, forms, and communications.
• Collaborate with Marketing and provide stories that highlight the impact of Swift Charities programs and initiatives for social media and communication channels.
• Support communications, outreach efforts, and stakeholder engagement related to events, campaigns, and organizational initiatives.
• Build and maintain positive relationships with donors, volunteers, community partners, and other key stakeholders.
• Prepare reports and program-related documentation as requested.
• Proactively work to assist others in achieving the organization's objectives.
• Attend occasional evening or weekend events as needed.

Requirements

• 2+ years of experience in an administrative support or related position.
• Previous experience in non-profit preferred.
• Self-motivated, detail-oriented, and able to manage multiple priorities and deadlines.
• Ability to maintain strict confidentiality and handle sensitive information with discretion.
• Exceptional professionalism, discretion, and empathy when supporting individuals facing sensitive or difficult situations.
• Proficient with Microsoft Office suite.
• Excellent problem-solving and decision-making abilities.
• Ability to work independently and escalate issues appropriately.
• Exceptional customer service skills and full engagement with the mission of Swift Charities.

Qualifications

• Associate's degree or equivalent combination of education and/or experience required.
• Bachelor's degree preferred.
• Candidates must be authorized to work in the U.S. (The Company does not sponsor employment visas.)

Pay

$23.50 - $30.79 hourly.

Benefits

• 401k, Medical, Dental, Vision, Disability, Supplemental and Life Insurance, and pet insurance.
• Employee Stock Purchase plan.
• Paid training and wellness programs.
• Flexible Spending Account.
• Tuition Assistance Programs (subject to change).
• Military Leave.
• Discounts with vendors.
• Volunteer opportunities to support local communities through partnerships with organizations such as Children's Miracle Network and Habitat for Humanity.
• Training, development, and growth opportunities in a supportive environment.
• Diversity, Equity, and Inclusion initiatives where every voice matters.