Corporate Audio Visual Technician

Responsibilities

• Provide first-line support for audiovisual systems, meeting room technology, and related end-user issues.
• Troubleshoot and resolve AV hardware, software, and connectivity issues in a timely manner.
• Assist with the installation, setup, configuration, and testing of AV equipment and systems.
• Ensure meeting rooms and AV spaces remain organized, functional, and ready for use.
• Perform routine break / fix maintenance and basic repairs on AV devices and infrastructure.
• Support internal meetings, presentations, and company events by preparing, operating, and monitoring AV equipment as needed.
• Conduct pre-event room checks to ensure all technology is functioning properly and rooms are fully prepared.
• Respond to service requests promptly and professionally, ensuring a high level of customer satisfaction.
• Escalate complex technical issues to senior AV staff, IT teams, or external vendors when appropriate.
• Maintain inventory of AV equipment, accessories, and spare parts.
• Document support procedures, service activity, and equipment status accurately.
• Adhere to company safety standards, operational procedures, and technical best practices.

Qualifications

• High school diploma or equivalent, required; technical certification or associate degree, preferred.
• 3-5 years of experience in AV support, IT support, event technology, or a related field.
• Solid knowledge of audiovisual systems, including displays, projectors, microphones, speakers, video conferencing platforms, and control systems.
• Experience supporting conference rooms, training rooms, or corporate event spaces.
• Familiarity with platforms such as Microsoft Teams, Zoom, and Webex.
• Basic understanding of signal flow, structured cabling, and AV rack equipment.
• Experience troubleshooting cabling, connectivity, and device compatibility issues.
• Ability to quickly learn and support new technologies and tools.
• Strong customer service, interpersonal, and communication skills.
• Strong organizational skills and attention to detail.