Corporate Account Sales Support Rep - MCR Safety

About the role

MCR Safety Group, a Bunzl company, is seeking a Corporate Account Support Representative based at our headquarters in Collierville, TN. This role supports activities related to corporate accounts, involves some travel, and requires strong sales and customer service skills.

Responsibilities

• Assist with account support phone lines, shared mailboxes, and customer inquiries.
• Serve as a primary contact for assigned customer sales and support teams.
• Participate in customer meetings, sales events, business reviews, and other account-related activities as needed.
• Assist with planning and attending customer conferences, meetings, trade shows, and sales meetings.
• Add and update opportunities in Dynamics CRM.
• Complete documentation for new item proposals, approvals, activations, and customer-specific requirements.
• Aid in customer RFPs, bids, and business development opportunities.
• Analyze customer sales data, purchasing trends, sales velocity, and point-of-sale information to identify growth opportunities and buying trends.
• Follow up on product sample requests and customer-generated leads.
• Complete and follow up on sourcing requests, quotations, pricing opportunities, and special projects.
• Monitor account activity, sales trends, and performance metrics to identify opportunities for growth.
• Provide proactive outreach and support to customers and internal stakeholders.

Requirements

• High School Diploma or equivalent required.
• Associate degree preferred.
• Minimum of 3–5 years of sales and/or customer service experience supporting commercial business accounts, preferably within the PPE, industrial, manufacturing, distribution, or related industries.
• Strong organizational, interpersonal, and communication skills, both verbal and written.
• Strong analytical and problem-solving skills.
• Proficiency in Microsoft Office applications, including PowerPoint and advanced Excel skills.
• Experience with SAP and CRM software preferred.
• Travel up to 10%.

Perks of Being a Bunzl Team Member

• Medical, Dental & Vision Benefits effective the 1st day of the month after 30 days.
• Paid Time Off - Vacation, Sick, Holidays and Personal Time.
• 401K with generous company match.

Benefits and Perks

For additional information on benefits, please visit the Bunzl Careers home page under Benefits and Perks.