Copy Mail - Regional Support Associate

Consider a new career today as a Regional Support Associate with IST Management Services, the fastest-growing, national facilities management company in the industry. IST specializes in providing solutions for the management of physical and digital information through Facilities Management, eDiscovery, and Electronic Document Management services.

About the role

IST is looking for friendly, service-oriented, customer-focused people with a passion for excellence. We offer professional training, skill enhancement, and opportunities to advance toward full-time positions. This part-time, on-call position performs office services work in our clients' copy and mail rooms, including hospitality, reception, and shipping/receiving. Most assignments lead to full-time roles.

Schedule

Hours will range per site but most assignments are within 7:30 AM–5:30 PM, Monday through Friday. No nights or weekends unless there are special projects. Client sites are in the Philadelphia metro area (Delaware Valley).

Requirements

• Access to reliable transportation, including routes not accessible via SEPTA or PATCO
• Valid driver’s license
• High school diploma or equivalent (GED); college degree is a plus and allows a fast track to management
• Customer service, hospitality, or retail background preferred
• Professional appearance and demeanor
• Keyboarding and Windows PC skills
• Ability to lift up to 55 pounds

Responsibilities

• Operate mailing, copy, and fax equipment
• Maintain the highest levels of customer care with a friendly and cooperative attitude
• Handle shipping and receiving, and order supplies
• Pick up and deliver mail, parcels, copy jobs, and faxes to customers
• Demonstrate flexibility in satisfying customer demands in a high-volume, production environment
• Adhere to business procedure guidelines and all safety procedures
• Back up IST site personnel for vacations or call-outs

Pay

Hourly compensation: $19.00–$20.00 USD per hour.

Benefits

• Fast track to management: Many current site managers started in this role
• Professional training and skill enhancement
• Opportunities to advance toward full-time positions

IST Management provides reasonable accommodations to individuals with disabilities in accordance with applicable law. If you require an accommodation, contact our Talent Acquisition team at tamteam@istmanagement.com.