Copy Center/Mailroom Associate

About the role

We are seeking a Copy Center/Mailroom Associate to join one of our off-site locations in the Greater Phoenix area. This role provides outstanding customer service and supports the efficient operation of our facilities.

Responsibilities

• Provide exceptional customer service at all times
• Ensure high-quality copy and print production skills and competencies
• Serve as a liaison between Pacific Office Automation and the client’s administration
• Explain all products, services, turnaround times, delivery schedules, and guarantees to clients
• Maintain all records and comply with security and confidentiality protocols
• Maintain a clean and organized facility meeting quality standards
• Comply with strict confidentiality policies regarding information seen during the copy process
• Directly orient client personnel to our operational methods within the location
• Display high ethical standards, integrity, work ethic, and loyalty
• Scan, copy, and organize admission documents and save to a shared drive
• Sort and deliver mail/packages to corresponding departments
• Clean/organize/stock lunchroom and restroom when needed
• Set up, tear down, and empty recycling bins in conference rooms

Requirements

• Working knowledge of Microsoft products relevant to the position, including Outlook, Word, and Excel
• Knowledge of production print and finishing/bindery equipment; strong preference for familiarity with typical office services equipment and technology
• Personable, articulate, knowledgeable, and professional demeanor
• Ability to learn new skills quickly and adapt to multiple tasks simultaneously
• Physical capabilities to lift or move 40 lbs. or greater, walk, bend, kneel, stand, and sit for extended periods
• Manual dexterity for operating office machinery
• Strong initiative and independence in handling various projects

Benefits

• Medical/Dental/Vision/Life insurance plans
• Matched 401k
• Paid Time Off (PTO), Vacation, Sick Leave
• Flexible Spending Account (FSA) programs
• Company-paid trips

Pay

Compensation is commensurate with experience.

Schedule

The schedule is Monday through Friday.

Qualifications

Equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, gender, sexual orientation, gender expression or identity, age, religion, veteran status, or any other characteristic protected by law.