Copy Center/ Mailroom Associate

About the Company

Pacific Office Automation is the largest independently-owned document imaging and technology dealer in the nation. Since 1976, we have grown to over thirty branches located in eleven western states: OR, WA, CA, AZ, NM, NV, UT, ID, CO, TX, & HI. With over 40 years of success in office equipment and technology sales/service, our growth and reputation have afforded us great relationships with top manufacturers such as Canon, Sharp, Konica Minolta, HP, Ricoh, Lexmark, and many more. At Pacific Office Automation, you will find an amazing technology company full of growth opportunities, great benefits, and passionate coworkers who aim to help you succeed.

Among our company goals, we aim to be a long-term employer. That means providing employees with the training and certification they need to keep up with the fast-changing technology of our office machines, devices, and software. At POA, we believe that all voices can and should be heard, regardless of seniority or tenure.

Responsibilities

• Provide outstanding customer service at all times
• Commitment to providing high-quality copy and print production skills and competencies
• Serve as a liaison between POA and the client's administration
• Demonstrate proficiency in explaining all products, services, turnaround times, delivery schedules, and guarantees to the clients
• Maintain all records and compliance on security and confidentiality of client materials
• Maintain a facility that is organized and meets tour quality standards at all times
• Comply with POA policy that any information seen during the copy process is strictly confidential and is never to leave the support center or be discussed with anyone
• Direct in the orientation of client personnel to POA's method of operation within the location
• Display high ethical standards, integrity, work ethic, and loyalty
• Scan, copy, and organize admission documents and save to a shared drive
• Sort and deliver mail/packages to corresponding departments
• Clean, organize, and stock lunchroom and restroom when needed
• Set up, tear down, and ensure recycling bins are emptied in all conference rooms throughout the building

Requirements

• Working knowledge of Microsoft products including Outlook, Word, and Excel
• Knowledge of production print and finishing/bindery equipment; utilization of typical office services equipment and technology strongly preferred
• Be personable, articulate, knowledgeable, and professional in presenting oneself in a professional setting
• Ability to learn skills quickly
• Flexibility in dealing with simultaneous projects—demonstrated ability to multi-task is a must
• Ability to lift or move 40 lbs. or greater
• Ability to walk, bend, kneel, stand, and/or sit for an extended period of time
• Manual dexterity required for operating office machinery (phone, copy machines, binding equipment, etc.)
• Strong initiative required; ability to work independently with minimal direct supervision
• Schedule is Monday through Friday
• Must have a valid driver's license and reliable transportation

Benefits

• Advancement and growth into leadership roles
• Team-player environment
• Medical, dental, vision, and life insurance plans
• Matched 401k
• Paid time off (PTO), vacation, and sick leave
• Flexible Spending Account (FSA) Program

Diversity and Inclusion

Pacific Office Automation is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, gender, sexual orientation, gender expression or identity, age, religion, veteran status, or any other characteristic protected by law. We celebrate our employees’ differences because we know that diversity makes us stronger.