Coppermine Harbor East-Front Desk Associates
Coppermine · Baltimore, MD · 5 mo ago
Customer ServicePart-time
About the role
Coppermine Harbor East-Front Desk Associates are responsible for providing exceptional customer service to guests at the front desk.
Responsibilities
- Welcoming guests and assisting with check-in/check-out procedures
- Managing guest reservations and bookings
- Handling guest inquiries and complaints
- Ensuring the cleanliness and organization of the front desk area
Requirements
- High school diploma or equivalent
- Excellent communication skills
- Ability to work flexible hours including evenings and weekends
- Basic computer skills, including Microsoft Office
Qualifications
- Previous experience in a hospitality or customer service role is preferred
- Strong problem-solving and multitasking abilities
Skills
- Customer service orientation
- Attention to detail
- Organizational skills
Benefits
- Comprehensive health insurance
- Flexible scheduling options
- Professional development opportunities
Pay
- $15 - $17 per hour based on experience
Schedule
- Variety of shifts available including evenings and weekends