Front Desk (Lowell)
The Role
Dental Dreams LLC in Lowell, MA is now hiring Front Desk Receptionists to join their talented and dedicated team. This position will focus on scheduling appointments, assisting with operational goals, and providing excellent customer service.
About the role
KOS Services Inc. / Dental Dreams LLC is a dynamic, growing company with offices in various states including Illinois, Texas, Massachusetts, Pennsylvania, Maryland, Virginia, New Mexico, South Carolina, Louisiana, California, Michigan, and Washington, DC. Their mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Offices aim to deliver the highest level of patient satisfaction in modern first-class facilities. The cornerstone of their success is a talented and dedicated staff.
Responsibilities
- Maintain a high level of customer service at all times
- Work as part of a team with emphasis on communication
- Schedule patient appointments per month and daily patient goals
- Answer phones and confirm appointments
- Greet and check-in patients
- Accurately verify dental benefits
- Maintain detailed patient records in a fast-paced environment
- Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
- Pull patient charts for future appointments when necessary
- Maintain a clean and professional office environment
- Assist with presenting and/or explaining treatment plans
Qualifications
- Customer Service experience
- Dentrix and/or Eaglesoft (preferred)
Benefits
Competitive compensation. Benefits package includes: Medical & Vision Insurance, Free dental treatment at our locations, PTO, 401K, Life Insurance, Pet Insurance and more.
Skills
We are also interested in training those seeking to become Dental Assistants and/or Office Managers. We offer competitive pay, benefits, vacation time, and much more!
Pay
Competitive pay.
Schedule
N/A
Benefits
N/A