Front Desk (Harbison)

About the role

This position will be focused on scheduling appointments, assist with operational goals, and provide excellent customer service.

Responsibilities

• Maintain a high level of customer service at all times
• Work as part of a team with emphasis on communication
• Schedule patient appointments per month and daily patient goals
• Answer phones and confirm appointments
• Greet and check-in patients
• Accurately verify dental benefits
• Maintain detailed patient records in a fast-paced environment
• Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
• Pull patient charts for future appointments when necessary
• Assist with presenting and/or explaining treatment plans

Requirements

• Bilingual (Spanish)
• Customer Service experience
• Dentrix and/or Eaglesoft (preferred)
• KOS Services Inc. / Elite Dental LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace.