Coordinator, Wellness

About the role

Develop, implement, and deliver daily wellness activities at the Wellness Center, including music and dancing, nutritional and educational courses, and fitness center activities. The Wellness Coordinator welcomes members and visitors, ensuring a safe and enjoyable experience while facilitating health, wellness, and recreational programs for a senior population (65+ years).

Responsibilities

• Plan and lead activities and programs that enrich the lives of Cano Health patients.
• Create structured curriculums designed to engage Cano Health patients in health, wellness, and social activities.
• Greet and interact with members and visitors as they enter and exit the wellness center.
• Maintain a calendar of activities and events designed to provide patients with a positive, fun-filled, and engaging experience.
• Keep accurate attendance in eCW for all patients, following required workflows.
• Educate and enforce fitness center rules and regulations.
• Ensure each patient signs the fitness center waiver, if applicable.
• Perform set-up and clean-up responsibilities for each activity, including equipment used.
• Develop and maintain relationships with local senior centers and health plans to establish an active network of resources.
• Notify manager and facilities department of any incidents or repairs needed.
• Complete accident/incident reports and submit to manager within 24 hours of the incident.
• Communicate hours of operation and promote class participation to patients.
• Provide patients with information regarding benefits and activities of the Wellness Center.
• Arrange for transportation for patients attending the Wellness Center as needed.
• Ensure necessary inventory of items needed at the Wellness Center is kept.
• Follow departmental safety, personnel, and administrative policies, procedures, and ordinances.
• Follow all company policies and procedures, ensuring uniform and personal appearance are clean and professional.

Requirements

• High school diploma or GED minimum.
• One to three years’ experience in recreation, physical fitness facility, country club, or customer service industry.
• Basic Life Support (BLS) Certification required; must maintain active certification throughout employment.
• First-aid training and CPR/AED certification required.
• Ability to set up large equipment (e.g., spin bikes) and lift at least 35 pounds; ability to lift up to 50 lbs.
• Experience with activity or events planning is a plus.

Skills

• Ability to recognize safety concerns and provide a safe environment.
• Ability to work well and communicate effectively with patients.
• Excellent relationship-building and people skills.
• Creative with a passion for health, wellness, and fitness.
• Ability to work independently and problem-solve without direct supervision.
• Skilled in operating phones, personal computers, software, and other IT systems.
• Ability to pay close attention to detail and ensure accuracy of reports.
• Fluent in English and Spanish.

Physical Requirements

This position works under usual office conditions. The employee is required to work at a personal computer as well as be on the phone for extended periods of time. Must be able to stand, sit, walk, and occasionally climb. The incumbent must be able to work extended and flexible hours, including weekends as needed.

Travel Requirements

Work will involve some driving/traveling to assigned clinics.