Coordinator, Transportation

Position Overview

Do you have what it takes to help Torani infuse flavor all over the world? We are seeking a Transportation Coordinator who thrives on coordination, problem-solving, and cross-functional partnership.

About the Role

You serve as a key connector between Transportation, Warehouse Operations, Customer Service, and our third-party partners. You work cross-functionally to ensure product is systemically available to wave orders to the warehouse and that freight moves on time, to the right location, on the right dates, and at the right cost.

Responsibilities

• Cook up daily shipments to meet customer, carrier, and warehouse requirements.
• Book and manage freight carriers, route retail orders, and book/confirm scheduling appointments for customers.
• Create, maintain, and update accurate shipment documentation, including Bills of Lading and Proofs of Delivery.
• Schedule, track, and monitor shipments, proactively communicating delays or exceptions and following up with carriers to prevent same-day rollovers.
• When orders change, adjust pickup times, routing, and documentation while ensuring all relevant teams are informed.
• Maintain strong carrier relationships and assist with freight quotes, RMAs, and carrier claims as needed.
• Maintain order logs for high-volume customers by assigning ship dates and tracking shipment status.
• Support daily dock checks to confirm shipped versus unshipped orders and ensure remaining staged orders are scheduled for a future ship date.
• Accurately wave orders to the warehouse based on shipping schedules and customer requirements.
• Partner closely with cross-functional teams to coordinate ad hoc inventory movements, ensuring product is available so it can be properly allocated for order waving.
• Work with Customer Service to ensure orders are released on time and communicate any adjustments as needed.
• Ensure all transportation and order data is accurately recorded in Torani’s transportation systems.
• Maintain complete and up-to-date shipment records and logs.
• Collect, store, and manage all Bills of Lading and Proofs of Delivery so they are readily accessible for full team visibility.
• Support the tracking and improvement of monthly transportation KPIs, proactively identifying any abnormalities or trends.
• Absorb and manage documentation audits as needed.

Requirements

• Experience working with freight carriers, transportation coordination, or warehouse operations (1+ year preferred).
• Experience with a large ERP system (e.g., Oracle, SAP, Manhattan).
• Strong organizational skills and attention to detail.
• Ability to work in a fast-paced environment with shifting priorities.
• Strong communication skills and comfort working cross-functionally.
• Some exposure to transportation KPIs, freight claims, or document auditing.

Qualifications

You bring the fun. You show up with a positive outlook and create a ripple effect of joy across the team.

Benefits

No benefits package is offered at this time.

Pay

$29.72 - $33.01/ hour

Schedule

No schedule information provided.

Application

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