Coordinator, Talent Assessment & Analytics

About the Role

The Coordinator, Talent Assessment & Analytics plays a key role in coordinating technical talent programs within the Human Resources Talent Assessment & Analytics team. This position supports a primary service area—Employee Assessment & Selection, Employee Performance Management, or Talent Insights—while also working across service areas based on business needs. The role applies expertise in assessment, research, measurement, data, performance management, and talent processes to ensure high-quality service delivery, defensible documentation, and support for internal client work.

Responsibilities

• Technical Talent Program Coordination and Service Delivery
  • Coordinate the operational delivery of technical talent programs across employee assessment and selection, performance management, employee surveys, talent planning, and related workforce/talent initiatives.
  • Ensure program activities are completed accurately, consistently, and in alignment with established standards and procedures.
  • Manage workflows, schedules, timelines, deliverables, and service-line activities.
  • Oversee day-to-day execution of assigned talent programs and recurring program cycles.
  • Provide task direction to Specialists and interns on assigned program activities.
  • Review Specialist and Intern work for accuracy, completeness, and adherence to process standards.
  • Lead small to mid-sized service-area projects and assist with larger cross-functional initiatives.
  • Coordinate work across service lines when business needs require cross-functional support.
  • Ensure program steps, documentation, communications, and deliverables are completed on time.
  • Identify process gaps, escalate risks, and recommend practical improvements to enhance service quality and efficiency.
• Assessment, Performance, Survey, and Talent Process Administration
  • Administer and coordinate hands-on steps required to deliver assessment, selection, performance management, survey, talent-planning, and related talent processes.
  • Coordinate and conduct testing sessions, interview development, assessment development, and related processes.
  • Manage performance management cycles, goal management processes, evaluation activities, and coaching-related program steps.
  • Coordinate employee survey administration, distribution tracking, response monitoring, and survey process documentation.
  • Perform scoring, data entry, platform updates, file reviews, quality checks, and routine communications.
  • Maintain program records, candidate or employee information, assessment files, survey files, performance records, and related documentation.
  • Coordinate logistics for subject matter expert meetings, stakeholder meetings, assessment events, interviews, surveys, evaluations, and talent-planning activities.
• Job Analysis, Validation, Measurement, and Research Support
  • Conduct and contribute to job analysis, validation, competency modeling, survey research, performance measurement, and other applied research activities that inform talent programs.
  • Coordinate and participate in job analysis sessions, subject matter expert meetings, focus groups, and competency modeling activities.
  • Collect, organize, and review job, organizational, occupational, survey, assessment, and performance information.
  • Conduct content and criterion validation, assessment review, structured interview development, competency updates, and selection planning.
  • Prepare components of selection plans, validation documentation, adverse impact review materials, competency files, and compliance records.
  • Conduct survey questionnaire review, item writing and organization, distribution planning, and documentation of survey methodology.
  • Review assessment, survey, performance, and talent data to identify patterns, quality issues, or process implications.
  • Contribute to research summaries, technical documentation, briefing materials, and recommendations for managers or internal clients.
  • Apply relevant standards, guidelines, and best practices related to selection, assessment, survey design, performance management, and employee data.
• Data Management, Quality Control, and Reporting
  • Maintain, review, and organize data and tracking tools used to monitor program progress, support reporting, and inform talent decisions.
  • Maintain datasets, tracking lists, dashboards, score files, item banks, survey files, performance tracking tools, validation files, and program records.
  • Perform data checks, scoring reviews, quality-control reviews, reconciliation, version control, and file audits.
  • Review data for missing information, inconsistencies, scoring errors, documentation gaps, and process issues.
  • Prepare recurring status reports, program summaries, data tables, and briefing inputs.
  • Organize data and documentation used in department talent briefings, workforce reviews, survey reporting, assessment reporting, selection planning, and performance management updates.
  • Use Excel, Power BI, statistical software, survey platforms, testing platforms, and related tools to organize, summarize, and review information.
  • Identify data issues and work with team members to correct errors or improve data collection, tracking, and reporting practices.
  • Prepare information for internal department clients and leadership updates.
• Technical Client Consultation and Stakeholder Facilitation
  • Work with departments, managers, subject matter experts, vendors, and HR partners to coordinate talent program activities, explain requirements, gather information, and apply assessment, performance, survey, and talent data to business needs.
  • Prepare materials for department meetings, subject matter expert sessions, talent briefings, training sessions, and program reviews.
  • Explain program steps, timelines, documentation needs, and process requirements to internal clients.
  • Help managers and department partners understand how assessment, performance, survey, or talent data should be interpreted and used.
  • Coordinate client consultation activities related to selection processes, structured interviews, competency models, performance management, employee surveys, talent planning, and related workforce needs.
  • Track client requests, goals, decisions, risks, follow-up items, and action steps.
  • Review client-facing materials for accuracy, clarity, and alignment with established program standards.
  • Respond to questions about technical/domain-specific issues, program processes, documentation, timelines, or system use.
  • Maintain effective working relationships with employees, managers, department leaders, vendors, subject matter experts, and HR partners.
• Process Improvement, Documentation, Systems, and Tools
  • Maintain and improve the procedures, tools, templates, platforms, and documentation used to deliver talent programs accurately, consistently, and efficiently.
  • Create, update, and maintain standard operating procedures, templates, forms, instructions, process maps, checklists, scoring guides, tracking tools, and reference materials.
  • Review program documentation for accuracy, completeness, consistency, and sufficient support for program decisions.
  • Maintain shared drives, documentation libraries, file structures, validation files, assessment records, survey files, performance records, and retention systems.
  • Identify opportunities to improve workflows, documentation quality, data collection, system use, quality control, and process consistency.
  • Troubleshoot issues in testing, interviews, survey, performance management, reporting, and related talent platforms.
  • Coordinate platform updates, user guidance, data uploads, access reviews, reporting inputs, and system administration.
  • Work with vendors or internal technology partners to resolve system or process issues.
  • Ensure program materials are organized, current, confidential, and properly retained.
• Technical Training, Facilitation, and Knowledge Transfer
  • Support the preparation and delivery of training, workshops, presentations, and guidance materials related to talent programs and service-line processes.
  • Prepare training materials, slides, facilitator guides, job aids, reference documents, and participant communications.
  • Coordinate and conduct workshops, training sessions, overview sessions, and process briefings.
  • Present/facilitate résumé workshops, interviewer training, performance management workshops, survey briefings, process overviews, and related sessions.
  • Provide logistical support for training activities, participant tracking, materials preparation, and follow-up.
  • Help explain technical or process information in clear, practical terms for employees, managers, and department partners.
• Perform related duties as assigned.

Requirements

• Bachelor’s degree in Psychology, Industrial-Organizational Psychology, Behavioral Science, Organizational Development, Data Analytics, Human Resources, Business Administration with relevant talent/research experience, or a related field. An equivalent combination of education and experience related to this position may also be considered.
• Two (2) years of experience coordinating, administering, and contributing to employee assessment, selection, structured interviewing, job analysis, validation, employee surveys, performance management, competency modeling, workforce analytics, talent analytics, organizational development, or related technical talent processes.
• Master’s degree in Industrial-Organizational Psychology, Organizational Development, Human Resource Management, Statistics/Psychometrics, or a related discipline preferred.
• Experience coordinating projects, managing timelines, tracking deliverables, maintaining documentation, and supporting cross-functional initiatives.
• Experience preparing, reviewing, organizing, or reporting data used in talent, assessment, survey, performance, workforce, or organizational programs.
• Experience communicating technical, research-based, process, or data-related information to diverse audiences.
• Experience with data tools or statistical software, such as Excel, SPSS, R, Power BI, or similar tools, and best practices for organizing, reviewing, and reporting data.
• Experience with testing platforms, interview platforms, survey platforms, or related HR technology systems.

Management Responsibilities

This position supervises assigned Interns and provides task direction and quality review to Specialists.

Challenges

• Balancing operational delivery with technical accuracy, process quality, and defensible documentation.
• Coordinating multiple service-line programs, projects, and recurring cycles simultaneously.
• Prioritizing competing deadlines across assessment, selection, performance management, surveys, talent planning, and analytics work.
• Applying assessment, measurement, survey, performance, and data standards in practical business settings.
• Communicating technical or data-driven information to non-technical stakeholders in clear, practical terms.
• Providing task direction and quality review while working across shifting service needs and priorities.
• Maintaining confidentiality, ethical judgment, documentation standards, and process consistency when handling sensitive candidate, employee, and workforce information.
• Working effectively with employees, managers, department leaders, vendors, subject matter experts, and HR partners across the organization.

Pay

$87,711.27 per year