Coordinator, Talent Acquisition

How We LEAD

We are the Universal Music Group, the world’s leading music company. We are committed to artistry, innovation, and entrepreneurship. Our Human Resources team supports this commitment with a talented and dedicated group of professionals.

About the Role

The Talent Acquisition Coordinator plays a crucial role in supporting the Talent Acquisition Team. This position is ideal for a highly-motivated individual who is strongly committed to customer service and pursuing a career in Talent Acquisition in a creatively driven industry.

Responsibilities

• Schedule and coordinate candidate interviews, create employment offers letters, and initiate and monitor background checks for multiple UMG business units across the US.
• Communicate with recruiters, hiring managers, and candidates for alignment of schedules.
• Proactively follow up to ensure the process advances in a timely manner.
• Provide high-level customer service and professionalism to candidates, recruiters, and hiring managers involved in the interview process.
• Advance candidate status in our applicant tracking system, Workday Recruiting.
• Utilize a high attention to detail to prepare offer letters and ensure accuracy, completeness, and compliance across the centralized recruiting function.
• Monitor background checks for all pending new joiners.
• Develop subject matter expertise across all TA systems, including Outlook, Workday, and ServiceNow.
• Respond to inquiries and requests from clients and recruiters in a timely fashion.
• Maintain confidential and sensitive information.

Qualifications

• Excellent communication (written and verbal) and interpersonal skills, as well as the ability to interface with staff at all levels.
• Professional, responsive interaction with candidates.
• Strong organizational skills and the ability to prioritize deadlines and multi-task in a fast-paced environment.
• Highly adaptable to a fluid and changing work environment.
• Excellent follow-through skills and the ability to anticipate and address business needs proactively.
• Great team player and find opportunities to help the team achieve goals and deliverables.
• Uses sound judgment and questions if something is out of the normal standards and processes.
• Prepares reports and tracks progress.

Preferred Qualifications

• 1+ years of administrative experience.
• Applicant Tracking System and ticketing system experience (Workday, ServiceNow, or similar).
• Proficient in Microsoft Word, Excel, Outlook, PowerPoint.

Perks

• Comprehensive medical, dental, and vision coverage.
• Including 100% coverage for out-patient in-network mental health services.
• Fertility coverage for eligible medical plan participants.
• Wellbeing reimbursements for fitness classes, spa treatments, meal services, travel, and so much more (up to $720/year).
• Student Loan Repayment Assistance and Tuition Reimbursement.
• A 401(k) with 100% immediate vesting on the first 5% of your contributions, plus an additional UMG contribution.
• A variety of ways to prioritize much-needed time away from work including: Flexible Paid Time Off (PTO) for exempt employees, 3-weeks PTO for non-exempt employees, 2-weeks paid Winter Break, 10 Company Holidays (including Juneteenth and Wellbeing Day), Summer Fridays (between Memorial Day and Labor Day).

Benefits

• Universal Music Group is an Equal Opportunity Employer.
• We are an E-Verify employer in Alabama, Arizona, Georgia, Mississippi, North Carolina, South Carolina, Tennessee, and Utah.