Coordinator Surgical/Financial Services | Surgical Specialists | Day Shift | Full-time

About the role

To deliver excellent patient-centered care by ensuring the scheduling, financial, and communication process is complete for patients having major and minor operative procedures.

Responsibilities

• Verifies insurance coverage and benefits, obtains prior authorizations
• Prepares, communicates, and explains estimates for multiple services prior to service
• Identifies and collects prepayments, establishes payment plans
• Obtains sponsorship for uninsured, updates demographic and financial data for UFHP and UF Health System
• Maintains surgical calendars, manages utilization of scheduled OR time to maximize charges
• Prioritizes and posts surgical cases, coordinates multiple special needs for each patient's operative experience
• Participates as the key communicator in the planning, scheduling, communication, and educating process between the physician, the patient, and the payor
• May be required to float to other practices or flex time, as needed, for staffing

Qualifications

• High school graduate or equivalent
• Three years of business/financial/physician practice experience required
• Working knowledge of CPT and ICD'9/10 diagnosis coding required
• Four-year degree may substitute for two years of financial/physician office experience
• Associates degree or equivalent course work may substitute for one year experience
• Epic system knowledge preferred
• Excellent communication, organization, and problem solving skills required
• Must be comfortable collecting payments and counseling patients regarding financial matters in a professional manner
• The ability to multitask, prioritize responsibilities, and function in a team environment are necessary attributes of the successful incumbent