Coordinator - START (Region 2 - North)
YAI · East Syracuse, NY · 5 days ago
OTHR$55k–$62k/yrFull-time
Responsibilities
- Maintains an active caseload of up to 20–25 individuals referred for START Services and provides systemic consultation based on assessment and outreach findings, using ecomaps and providing consultation to systems/teams as needed using best practices.
- Conducts regular outreach visits to each individual’s home, day, and/or vocational settings to complete evaluations and assessments through in-person and/or telehealth visits, as required based on level of support needed.
- Assists with referrals for consultation and treatment, including screening for enrollment in START, completion of intake assessments, and coordination with the clinical team, Medical or Clinical Director, or Resource Center.
- Ensures coordination of support meetings and crisis plan development for individuals served through START, using the START Action Plan and escalating concerns to the START clinical team as needed.
- Develops Comprehensive Service Evaluations, Cross-Systems Crisis Prevention and Intervention Plans, intake/assessments, intervention and outcome plans, and other documentation for services provided.
- Participates in recurring consultation, staff, and other meetings with START leadership, clinical team, and START Therapeutic Coaching program.
- Provides on-call support on a regularly scheduled, rotational basis as part of the START team.
- Completes and maintains all applicable documentation, paperwork, and records on a timely basis, including incident reporting.
- Accurately enters required data into the START Information Reporting System and other appropriate systems as mandated by state regulations.
- Conducts regular outreach with community partners to maintain linkages and relationships.
- Develops materials and presents at Clinical Education Team Meetings as assigned.
- Participates in the Center for START Services National Network, including online resource centers, conference calls, study groups, and annual conferences.
- Completes and maintains all necessary trainings to ensure compliance with YAI policies, NCSS, and applicable state regulatory agency requirements, including obtaining and maintaining START Coordinator certification.
- Complies with all Federal, State, Local, and regulatory agency requirements, including HIPAA.
- Performs all other duties as assigned.
Requirements
- Master’s degree in Mental Health, Psychology, Counseling, Social Work, or other Human Service field; and at least two (2) years of experience working with the I/DD population and/or behavioral health needs; or a satisfactory combination of education, experience, and/or training as authorized by START/NCSS and/or appropriate State regulatory agency, with at least a bachelor’s degree in a human services discipline.
- Successful completion of START Coordinator Certification training within 12 months of appointment.
- Ability to provide on-call coverage for crisis services beyond regular work hours, including weekdays, weekends, evenings, and/or overnight on a 24/7 basis.
- Ability to travel regularly across assigned region(s) for in-person assessments, evaluations, and visits, and occasionally to other regions or states for NCSS meetings or events.
- Ability to meet essential physical demands of the position, including lifting and carrying items up to 25 pounds, implementing crisis intervention plans, and performing therapeutic interventions in various environmental settings.
- Exceptional interpersonal and problem-solving skills, with strong communication and writing abilities.
- Highly flexible, independent, and organized, with a willingness to take initiative.
- For assignments in California: Valid Driver’s License.
Qualifications (Preferred)
- Experience working with individuals with I/DD with co-occurring diagnoses and complex behavioral needs.
- Experience working with people and their families and/or social service providers.
- Verbal and/or written fluency in Spanish highly preferred; fluency in other languages may be preferred based on assigned region(s) and caseload.
Pay
$55,000 to $62,000 annualized.