Coordinator, Sports & Group Accounts

About the role

The Coordinator, Sports & Group Accounts is responsible for driving the vision and strategy for PIVOT's group division within PIVOT Travel. This person supports the Travel team with day-to-day operations and admin support, sources hotels, negotiates contracts, and builds strong relationships with properties.

Essential Duties And Responsibilities

• Uncover new opportunities within the group travel space
• Provide ongoing support to the Travel team with day-to-day operations and other administrative support
• Document preparation and redlining for RFPs, contracts, etc.
• Market research on opportunities
• Outline event requirements effectively (dates of stay, room/meeting space needs, concessions, etc.)
• Strategically source hotels for each opportunity and generate hotel bid reports using CVENT
• Negotiate proposals with hotels to achieve the best rate and concessions based on client preferences
• Contract management within an efficient time frame, including calendar reminders for important dates
• Finalize & execute contract agreement with hotel
• Utilize Salesforce to build pipeline, manage opportunities, and track data
• Build and maintain strong partner relationships with all properties, NSOs, and partners
• Follow up with hotel on any feedback or challenges
• Report weekly to Senior Vice President, Pro Sports & Group Accounts with essential updates
• Work with Travel Division finance team on any specific pickup reports, commission, or hotel support

Success Criteria

• Demonstrate commitment to PIVOT and PIVOT clients
• Communicate to leadership on all work-related tasks, projects, and feedback
• Act in the best interest of company objectives and collaborate with fellow team members and senior leadership
• Use sound judgment and personal discretion in representing the company's values and objectives inside and outside of the office

Qualifications

• An appropriate level of drive and toughness to effectively manage multiple demanding critical projects in a fast-paced, technical environment, and rapidly evolving industry
• A strong hotel brand awareness (i.e., Hilton, Hyatt, Marriott, IHG)
• Advanced negotiation skills
• Exceptional organization
• Knowledge of all aspects of travel (hotels, charter/commercial air, ground transportation, rentals, catering)
• Strong interpersonal skills to be able to effectively manage different relationships
• Excellent presentation, written, and oral communication skills
• Experience using CVENT, Salesforce, MS Office, Google Suite
• BA/BS in Business, Sports Management, Marketing, or other related disciplines
• 3-5+ years of experience in sales, marketing, and business development, 3rd Party/Hotel, or team operations related position
• Expert knowledge and understanding of group logistics/Hotel logistics from both a competitive and business perspective
• Existing book of business and industry relationships
• Acute attention to detail, organization, and efficiency

Employment Practices

PIVOT Agency values diversity and treats all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of or traits historically associated with race; color, religion, religious creed, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran and/or military status), domestic violence victim status, political affiliation, and any other status protected by state or federal law.