Coordinator Sales

JOB SUMMARY

About the role

Provide administrative support for the Rooms Sales Managers and Catering Sales Managers.

Responsibilities

• Handle inquiries from potential clients for rooms, meetings and events, providing sales managers all information to facilitate the sales process.
• Provide administrative support to sales team and DOSM including managing calendars, securing and inspecting rooms for site tours.
• Collaborate and communicate with other hotel departments to ensure communications and execution.
• Aid in preparing sales proposals, simple contracts tailored to the specific client needs.
• Group lead facilitation to sales managers from all lead sources.
• Prepare and maintain sales reports, site inspection forms and VIP amenities.
• Manage sales lead log and execute weekly reports.
• Conduct market research to assist sales team to identify new potential clients, competitive analysis and industry trends.
• Support Catering and Events Coordinator as needed.
• Attend sales meetings when requested.
• Know department fire prevention and emergency procedures.
• Outstanding customer service skills and a positive can-do attitude.
• Able to use CRM software, Marriott CI/TY a plus.
• Able to manage up.

Requirements

• Able to set priorities, plan, be organized, detail oriented, delegate.
• Able to move throughout premises and visually inspect conditions, including bending, stooping and reaching arms overhead.
• Able to read, listen and communicate effectively in English, both verbally and in writing.
• Able to work effectively under time constraints and deadlines.
• Able to concentrate in a high volume, high-pressure area with constant interruptions.
• Able to handle multiple tasks simultaneously often under high pressure with little or no supervision.
• Possess a working knowledge of computers and various software packages including Microsoft Word, Excel and PowerPoint.
• Knowledge of Marriott CI/TY, Proposal Path, a plus.
• Able to react quickly and decisively to changes in the department, time schedules, etc.

Qualifications

• Education: High school graduate or equivalent. Additional training or experience to meet the required job knowledge, skills, and abilities. College degree preferred.
• Experience: Two years’ administrative experience preferred. Prior hotel experience preferred.

Physical Demands

• Ability to grasp, lift, and carry or otherwise move goods weighing a minimum of 25 lbs.
• Occasional twisting, bending, stooping, reaching, standing, walking,
• Ability to sit for extended periods of time, 90% sitting and the rest walking
• Frequent talking, hearing, seeing and smiling.