Coordinator Order Management

Summary

This LSG position reports primarily to Order Management Supervisor - ECommerce, True Innovations and is a position located in Irvine, CA. This role is highly cross-functional, engaging with retailers, logistics (internal and external), sales, planning and data analytics teams.

Essential Duties And Responsibilities

• Order processing
• Inventory Allocation
• Inventory Feeds to Retailers & Marketplaces
• Acknowledging orders in customer portals
• Create summaries, out of stock cancellations, move stock, add manual orders, create reports, cancellations, respond to OM related inquiries regarding status and tracking numbers
• Maintain reports to monitor warehouse performance, financial and operational, for inbound shipments, order fulfillment and storage
• Work closely with Inventory Planning team to manage the flow of goods to various warehouse locations and establish reports to adjust container flow based on available inventory, actual demand, and warehouse occupancy
• Propose solutions to increase efficiency, accuracy and minimize fees and penalties in the process
• Provide support and coordination within the Ecommerce Operations and other duties as required

Qualifications

• Advanced Excel strongly recommended (Pivot tables, VLOOKUPs)
• Microsoft Dynamics, D365
• Strong analytical and strategic thinking skills
• Ability to develop methodologies and execute analysis independently
• Ability to quickly adapt and execute feedback
• Must have 3-5 years relevant experience in order management, logistics and supply chain. eCommerce experience will be highly regarded
• Team oriented, positive, excellent communicator with strong problem-solving attitude and a demonstrated ability to handle multiple projects concurrently in a fast-paced working environment, with multiple functions across multiple time zones