Order Management Coordinator

Why You Should Apply

We offer competitive pay rate and a stable work environment.

Opportunity to work with a reputable industry leader in manufacturing.

Hybrid work schedule after initial training period.

Supportive team culture with ongoing training and development.

Typical Day

• Providing excellent customer service to internal and external customers via inbound and outbound communications.
• Answering incoming emails, assisting with quotes, orders, and providing tracking updates and general inquiries.
• Maintaining professionalism and establishing positive rapport with customers and teammates.
• Entering quotes and orders, processing requests accurately and promptly using SAP and other systems.
• Meting customer service targets such as order entry and handling miscellaneous administrative duties as needed.
• Collaborating with other internal departments to resolve customer needs.

What’s a Typical Day Like?

You’ll be:

• Providing excellent customer service to internal and external customers via inbound and outbound communications.
• Answering incoming emails, assisting with quotes, orders, and providing tracking updates and general inquiries.
• Maintaining professionalism and establishing positive rapport with customers and teammates.
• Entering quotes and orders, processing requests accurately and promptly using SAP and other systems.
• Meting customer service targets such as order entry and handling miscellaneous administrative duties as needed.
• Collaborating with other internal departments to resolve customer needs.

Job Requirements

• Previous customer service experience (mandatory).
• Skilled in accurate data entry and patient, diplomatic communication.
• Possess strong knowledge of Microsoft Office, SAP, or other CRM systems.
• Able to learn quickly and adapt to new processes.
• Able to work weekends, nights, and some holidays as required.
• Minimum of a High School diploma or equivalent (college degree preferred).

What Happens Next

If your skills and experience look like a good fit, you'll proceed to the next steps. Even if this position doesn't work out, you're still in our network, and all of our recruiters will have access to your profile, expanding your opportunities even more.

About Kelly

Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account.

Additional Information

Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Equal Opportunity Employer

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce.