Coordinator, Operations (Nu Stadium)

About the role

The Coordinator, Operations is responsible for daily activities required to coordinate, plan, run, maintain, and service the stadium and events.

Responsibilities

• Plan and execute special events including partner, client, and hospitality events.
• Develop a complete understanding of the requirements for every special event.
• Assist in researching vendors and make selections based on creativity, quality, and cost.
• Participate in and lead client tours, coordinating event needs with the client, and helping to determine relevant equipment, personnel, services required, and estimated costs.
• Make all departments aware of special event needs by generating event orders, diagrams, etc., to internal departments and third-party providers as needed.
• Assist in regularly tracking overall event finances.
• Ensure all events are ready for guests, clients, and teams as required.
• Support and assist Operations Managers in large-scale events and operations projects.
• Act as the Event Manager on Duty for partner, client, and hospitality events.
• Carefully supervise load-ins and event preparation activities.
• Offer solutions to resolve problems in a timely manner.
• Create event sheets and post-event summaries for partner, client, and hospitality events.
• Provide regular feedback to leadership and participate in continuous improvement for efficiency of operations and events.
• Assist in maintaining the events calendar.
• Perform other duties as assigned.

Requirements

• Bachelor’s degree in Business, Facilities/Event Management, or related field preferred.
• Event/operations management experience in sports & entertainment venues preferred.
• Demonstrate knowledge of practices and procedures related to event planning, set-up, and conversions.
• Strong communication, organizational, and teamwork skills.
• Ability to handle a variety of tasks in a team environment.
• Ability to speak and understand Spanish is a plus.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Passion for fútbol is a plus.

Physical Demands

• Must be able to move and/or lift up to 50 pounds.
• This position requires work inside and outside of the building and some exposure to adverse conditions.
• Ability to work extended hours, weekends, evenings, and holidays as needed.