Coordinator of Quality Assurance and Automation - Pharmacy Tech

Essential Duties and Responsibilities

• Follows all NAH Controlled Substance Policies and Procedures
• Orders controlled substance from drug distributors and specialty pharmacies
• Fulfills controlled substance orders according to NAH procedures
• Verifies proper documentation in placing order into controlled substance (C-II) safe
• Maintains the inventory in C-II safe for all controlled substance dispensed, returned, and purchased
• Recommends changes of inventory to management
• Solves discrepancies in C-II Safe Daily
• Follows up on outside-the-pharmacy narcotic discrepancies daily
• Keeps controlled substance records accurate and up-to-date in compliance with federal and state regulations and hospital policy
• Prepares expired controlled substance bin for pick-up
• Reports all problems and resolution to supervisory personnel
• Answers all phone calls / questions regarding controlled substance distribution from nursing units, pharmacy personnel, and drug distributors
• Trains new pharmacy personnel on controlled substance distribution system
• Provides Quality Assurance Reports regarding controlled substances as requested to P&T and QA/PI committee
• Reports all problems or issues with controlled substances to pharmacy management immediately
• Monitor Omicell reports for diversion
• User login maintenance
• Provides new user access to the Omnicell and other electronic pharmacy systems by verifying licensure
• Maintains user files for Omnicell and other electronic pharmacy systems
• Expires employees from Omnicell as termination list is received
• Keeps appropriate user records as deemed appropriate for monitoring
• Maintains Omnicell® system within the hospital
• Monitors and reports all daily problems to management staff
• Adjusts inventory fill levels and removes non-critical medications which have no usage
• Works with manager of area to ensure all issues and problems are addressed, resolutions implemented, and communicated to staff
• Trains all technicians on all operations of Omnicell® and how to troubleshoot Omnicell® related problems
• Efficiently uses Omnicell® customer service for troubleshooting
• Monitors and schedules routine cleaning and maintenance of Omnicell® machines on each nursing unit
• Notifies manager of area about chronic equipment problems
• Participates in PI/QA activities related to automated distribution system – Override, Stockout, and other reports as requested
• Prepares training materials for nursing staff education when an issue is identified or to communicate changes
• Works with pharmacy technicians and pharmacists to provide those inservices or education
• Create and update tools for educating technicians to use Omnicell® efficiently
• Attends pharmacy department Omnicell® committee meetings
• Meets with any Omnicell® technician/support personnel who come to the pharmacy for a service call to understand what was done
• Periodically audits that technicians are putting in expiration dates when loading medications
• Works with staff and managers to ensure procedures are followed
• Orders vaccines and performs record keeping duties with VFC and Chicago public health