Coordinator of Institutional Effectiveness

About the role

The Coordinator of Institutional Effectiveness at Henry Ford College advances institutional processes and practices that support student success through continuous improvement and efficient operations, as well as compliance with institutional accreditation standards. Reporting to the Director of Institutional Research and Reporting, the primary responsibilities include supporting institutional strategic planning, operational planning, outcomes measurement, and compliance with accreditation standards. The role involves collaborating with faculty and program administration to align improvement efforts with college strategic initiatives, leading to positive and measurable impact on college programs.

Responsibilities

• Ensure visibility of strategic planning efforts by maintaining a complete inventory of strategic planning initiatives, including information about the scope, goals, persons responsible, resources committed, and outcomes.
• Oversee and maintain the College’s cloud-based operational planning forms and database used for tracking and documenting operational planning initiatives.
• Serve on the College’s Curriculum Committee, ensuring that all modifications to the institution’s catalog are submitted timely to the Higher Learning Commission in accordance with their regulations and processes, including notification of new programs and substantive changes to existing programs.
• Help monitor institutional compliance with Higher Learning Commission Criteria for Accreditation and Assumed Practices.
• Collaborate with the Institutional Research and Business Intelligence team to design, develop, and implement strategies to assess and improve the quality and effectiveness of all areas of the College, ensuring strategic alignment and compliance with local, state, federal, and regional accreditation standards.
• Oversee and facilitate the self-assessment process for student services units using the established institutional framework, including training and on-going process support for participating faculty and staff, dissemination of information, and compilation of final reports.
• Coordinate completion of the biennial, State of Michigan-required Comprehensive Local Needs Assessment.
• Convert data to information that can be readily understood and used as actionable knowledge.
• Guide faculty and staff in understanding the role of data in departmental reviews, decision-making processes, and quality improvement efforts.

Qualifications

• Experience: Minimum 3 years of experience in an educational/academic setting.
• Education: Bachelor’s degree from a regionally accredited institution.
• Core Competencies: Encourages and facilitates cooperation, trust, and group identity; fosters commitment and team spirit; works with others to achieve goals; holds self and others accountable for measurable high-quality, timely, and cost-effective results; determines objectives, sets priorities, and delegates work as appropriate; accepts responsibility for mistakes; complies with established control systems and rules; identifies and analyzes problems; weighs relevance and accuracy of information; generates and evaluates alternative solutions; makes recommendations; anticipates and meets the needs of both internal and external customers including students, staff, and the community; delivers high-quality services; is committed to continuous improvement; Demonstrated experience evaluating the quality and effectiveness of college-wide programs and services; Demonstrated experience in project planning, development, implementation, and evaluation; Working knowledge of Higher Learning Commission Criteria for Accreditation and institutional accreditation activities; Working knowledge of current principles and procedures of higher education strategic and operational planning; Ability to collaborate with internal and external constituencies and have the capacity to manage numerous projects simultaneously; Excellent organization and time management skills; Outstanding verbal and written communication skills, as well as the ability to tailor presentations and research findings to the needs of various constituencies; The highest professional integrity and ability to establish and maintain positive working relationships with College faculty, staff, and external partners.