Coordinator of First Year Experience

This is an on-campus position. Candidates may also be eligible for Assistant Director responsibilities depending on qualifications. This position is not eligible for H-1B or Green Card sponsorship and does not offer a STEM OPT training program.

About the role

The Coordinator of First Year Experience leads the development, implementation, and continuous improvement of large-scale first-year student experience and transition programs.

Responsibilities

• New Student Orientation Leadership & Program Development (35%)
  • Leads the development and implementation of New Student Orientation programs for students entering in fall and spring semesters
  • Develops and refines strategies for registering new students for classes both in-person and virtually
  • Collaborates extensively with colleagues in Student Affairs, Enrollment Management, and Academic Affairs to ensure programs meet student and supporter needs
  • Manages maintenance of the New Student Checklist and collaboration with system developers to ensure the Checklist is clear, accurate, and student-friendly
  • Coordinates with the Lead Academic Adviser and Academic Advising Specialist to provide training for academic and professional advisers supporting New Student Orientation advising
• Academic Alert (30%)
  • Leads the Academic Alert program for students in the first year and beyond
  • Co-convenes the Academic Alert team and serves as a member of the campus CARE team
  • Serves as a resource for faculty and staff responding to student academic concerns
  • Establishes and maintains processes to ensure alerts receive timely, appropriate response
• First Year Seminars (IS 1101 Morris 1101 & Intellectual Community) (20%)
  • Develops and refines curriculum for a required first-year experience course (IS 1101), with a focus on creating common student experiences
  • Manages instructor development and collaboration for IS 1101, and teaches sections of the course
  • Serves as a success coach for students taking IS 1101 and as an ongoing Academic Recovery Coach for students needing additional support
  • Coordinates course scheduling and instructor collaboration for Intellectual Community (IC) courses
  • Coordinates common read project
• Student Success Center (SSC) & Campus Community Support (15%)
  • Contributes to and supports Student Success Center Workshops and programs
  • Serves as a resource and content area expert for colleagues in SSC
  • Collaborates with colleagues across campus to create new FYE opportunities (programming, etc.) and strengthen current offerings
  • Serves on campus committees and teams, where appropriate
• Other duties as assigned or approved

The employer reserves the right to modify, change or add to the duties of this position, consistent with the classification description, at any time.

Requirements

• Essential Qualifications:
  • Master's degree strongly preferred plus at least two years of relevant experience or BA/BS plus at least four years of relevant experience
  • Demonstrated excellence in organization, attention to detail, problem solving, and project management
  • Exceptional interpersonal, oral, and written communication skills, with a proven ability to develop effective working relationships with broad constituencies
  • Demonstrated ability to support the educational needs of a diverse student population
  • Ability to work effectively both independently and within a highly collaborative, team-oriented environment
  • Ability to accommodate a flexible work schedule that may include occasional evening and weekend hours
• Preferred Qualifications:
  • Experience working in a higher education setting, specifically in student success, orientation, or academic advising
  • Experience navigating higher education student information systems and platforms (e.g., PeopleSoft, APLUS, UM Reports, APAS, Perceptive Experience, or equivalent platforms)
  • Demonstrated experience working with confidential student data and maintaining FERPA compliance
  • Strong customer service skills with the capacity to adapt, prioritize, and manage differing stakeholder needs

Pay

Pay Range: $52,600 - $58,000, depending on education, qualifications, and experience.

Benefits

• 100% appointment (full-time position)
• Comprehensive benefits package including:
  • Competitive wages, paid holidays, and generous time off
  • Continuous learning opportunities through professional training and degree-seeking programs supported by the Regents Tuition Benefit Program
  • Low-cost medical, dental, and pharmacy plans
  • Healthcare and dependent care flexible spending accounts
  • University HSA contributions
  • Disability and employer-paid life insurance
  • Employee wellbeing program
  • Excellent retirement plans with employer contribution
  • Public Service Loan Forgiveness (PSLF) opportunity
  • Financial counseling services
  • Employee Assistance Program with eight sessions of counseling at no cost

While salary ranges provide a framework, initial pay may not reach the maximum of the range to ensure compensation reflects the value and unique contributions of each candidate while maintaining equity within the organization. Salary offered will be based on individual credentials and experience.