Coordinator of Academic Coaching

About the University of Georgia

Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state’s flagship university. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University’s main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University’s enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine.

Position Summary

Reporting to the Associate Director of Peer Education and housed within the Office of Active Learning, the Academic Coaching Coordinator plays a key role in coordinating and implementing the Academic Coaching program, a student-centered initiative designed to strengthen students’ learning strategies, academic confidence, and engagement in active learning. The program supports undergraduate student success by providing individualized peer academic coaching that promotes metacognitive skill development, effective learning strategies, and active participation before, during, and after class.

This position facilitates the implementation and operations of the Academic Coaching program throughout its lifecycle. The Coordinator works closely with faculty, campus partners, and Office of Active Learning staff, including the Peer Tutoring Coordinator, Peer Learning Assistant Coordinator, and Payroll Specialist, to facilitate program logistics, maintain policies and records, support program assessment, and ensure consistent communication with stakeholders across campus. The Coordinator serves as a primary operational point of contact for students and coaches participating in the Academic Coaching program and assists in implementing program initiatives designed to strengthen a large‑scale, campus‑wide academic support program that enhances student success and active learning.

Knowledge, Skills, Abilities, and Competencies

• Understanding of student development theory, academic coaching, holistic student support, and student success, with demonstrated experience implementing student‑focused programs and workshops.
• Knowledge of the unique needs of different student populations, and the ability to plan and deliver responsive programming that enhances their academic and personal success.
• Strong organizational and project management skills, including the ability to coordinate logistics and execute events and programs with attention to detail.
• Excellent verbal, written, and digital communication skills, with the ability to build and maintain relationships with various student populations and campus stakeholders.
• Experience recruiting, training, and supervising student staff, including providing constructive feedback and supporting their professional development.
• Knowledge of UGA campus systems, digital communication tools, social media platforms, and basic design or web content tools to support programming and outreach.
• Demonstrated ability to work collaboratively across teams in a dynamic, fast‑paced environment and adapt to shifting priorities.
• Ability to use AI‑enabled tools that support student onboarding, training, or reflective practice is preferred.

Responsibilities

Program Coordination and Operations

• Facilitate the implementation and ongoing operation of the Academic Coaching program in alignment with program goals, policies, and priorities established by the Peer Education team leadership within the Office of Active Learning.
• Lead the Academic Coaching program as a student-facing extension of active learning pedagogy.
• Recruit and onboard volunteer academic coaches from faculty, staff, and student leadership populations.
• Prepare coaches to effectively support students in active, student-centered learning environments.
• Develop, deliver, and continuously refine Academic Coach training and professional development workshops aligned with active learning principles.
• Facilitate the Inside Track Foundational Coach Training for faculty, staff, and volunteer coaches.
• Monitor coach performance and ensure all coaches meet established training, quality, and program standards.
• Maintain and oversee scheduling, training, and communication systems to support consistent, efficient, and scalable program delivery.
• Ensure coaching practices promote student engagement before, during, and after class while reinforcing effective learning strategies.
• Oversee program communication and outreach efforts to promote PLA recruitment, increase program visibility, and support engagement across academic departments.
• Maintain program documentation, resources, and operational systems to ensure consistency, efficiency, and effective program delivery.
• Collaborate with the Senior Coordinator of Peer Education to support the integration of AI‑enabled tools that enhance PLA onboarding, training, and reflective practice.

Peer Coaching Program Development and Student Staff Supervision

• Develop a Peer Academic Coaching program.
• Recruit, hire, onboard, train, and supervise undergraduate Peer Academic Coaches.
• Design and implement a comprehensive Peer Academic Coaching program aligned with active learning and student success goals.
• Develop the program framework, including Inside Track coaching philosophy, service model, policies, learning outcomes, and operational procedures.
• Collaborate with campus partners to identify referral pathways, promote the program, and integrate peer coaching into broader student success initiatives.
• Lead recruitment processes to support Peer Academic Coach hiring each semester, including application review and candidate communication.
• Provide supervision, performance assessment, and guidance to ensure effective Peer Academic Coach performance and program outcomes, including addressing concerns with students in coordination with program leadership.
• Approve student payroll for student employees.
• Manage the administration of CRLA certification processes, including tracking completion of requirements.

Program Assessment, Continuous Improvement, and Marketing Support

• Collect and organize program participation and outcome data to support program evaluation, reporting, future planning, and CRLA compliance.
• Monitor program feedback submitted by students and respond to concerns or questions.
• Provide program‑level insights to the Associate Director of Peer Education & Learning Innovation to inform portfolio‑wide assessment and continuous improvement.
• Support social media and marketing efforts by helping promote the program and increase awareness of services and opportunities.
• Establish assessment strategies to evaluate peer academic coaching program effectiveness, student learning outcomes, and operational success, using data to drive continuous improvement.
• Pilot, assess, and refine the peer academic coaching program through iterative implementation, incorporating feedback from students, peer coaches, and campus stakeholders to support future growth and scalability.

Outreach, Strategic Support, and Unit Engagement

• Serve as an Academic Coach.
• Collaborate with Peer Education staff supporting the Peer Tutoring and Peer Learning Assistant Programs and other peer education initiatives to support a coherent, integrated peer education model.
• Participate in departmental and divisional meetings, committees, or working groups as requested.
• Represent the Active Learning program at university events, including New Student Orientation and other outreach activities.
• Engage in professional development and stay informed about emerging best practices in active learning and peer education.
• Complete additional projects or initiatives as assigned.

Academic Coaching Resource Development

• Develop and maintain academic coaching resources.