Coordinator, Nursing Administration

At Denver Health, purpose isn’t just something we believe in—it’s something we live every day, for life’s journey. Our values: Respect, Belonging, Accountability, Transparency.

About the role

Under minimal supervision, the Administrative Clinical Coordinator (ACC) coordinates complex administrative and clinical barriers on campus (inpatient and outpatient) within the operations of Hospital Services on a cross-departmental basis. This role serves as the operational resource for nursing on an assigned shift, functioning as the senior on-site clinical and administrative authority in the absence of other departmental leadership.

Responsibilities

• Hospital-Wide Operations & Coordination
  • Functions as the on-site clinical and administrative support, directing hospital day-to-day operations.
  • Serves as a liaison for all nursing and ancillary departments, assessing and resolving complex operational, clinical, and interpersonal issues using sound judgment, conflict resolution, and crisis intervention.
  • Interprets and applies hospital policies and procedures in real time; provides guidance to staff, charge nurses, and providers.
  • Serves as the central point of coordination for hospital-wide communication, ensuring timely and accurate information flow across leadership, departments, and support services.
  • Responds to provider concerns and operational issues, facilitating resolution or escalating appropriately.
  • Synthesizes and communicates critical operational updates, including participation in Daily Patient Safety Briefings. (25%)
• Patient Flow & Capacity Management
  • Directs patient placement and throughput in collaboration with admitting providers, charge nurses, and care teams, ensuring alignment with patient acuity, staffing, and unit capabilities.
  • Makes real-time bed assignment and transfer decisions to optimize capacity and maintain safe patient flow.
  • Proactively identifies and mitigates barriers to throughput, including Emergency Department boarding and diversion risk.
  • Leads bed huddles and coordinates staffing plans for upcoming shifts, adjusting resources based on census and acuity.
  • Maintains accurate documentation in staffing and scheduling systems to support operational and payroll integrity. (20%)
• Staff Support, After-Hours Leadership & Escalation
  • Provides real-time leadership support to clinical staff across the organization, particularly during off-shifts when unit leadership is not present.
  • Rounds on units to assess staffing, identify operational concerns, and support care team needs.
  • Addresses immediate staff concerns related to patient care, safety, and conduct; intervenes as needed to maintain operational integrity.
  • Serves as the escalation point for charge nurses, guiding complex clinical and operational decision-making.
  • Documents and escalates concerns to appropriate leadership in a timely manner. (15%)
• Clinical Assessment & Crisis Response
  • Responds to emergent clinical situations, including rapid patient deterioration and code events, ensuring appropriate coordination and escalation.
  • Applies advanced clinical judgment to assess and support patients across multiple care settings and acuity levels.
  • Partners with bedside staff to stabilize patients, guide clinical decision-making, and ensure appropriate level of care. (15%)
• Regulatory Compliance, Risk Management & Patient Safety
  • Ensures adherence to hospital policies, regulatory standards, and accrediting body requirements.
  • Identifies, responds to, and escalates safety events, near-misses, and operational risks.
  • Leads service recovery efforts by addressing patient and family concerns in the absence of unit leadership.
  • Collaborates with Risk Management, Patient Relations, and other departments to resolve issues and ensure proper documentation. (10%)
• Disaster & Emergency Management
  • Supports activation and coordination of hospital emergency and disaster response plans.
  • Communicates real-time situational updates and collaborates with Emergency Management, Security, and leadership during events. (10%)
• Decedent Affairs & End-of-Life Support
  • Coordinates decedent affairs processes in accordance with policy, including facilitating communication and appropriate handling procedures.
  • Supports staff and families during end-of-life situations and connects them with appropriate resources. (5%)
• Utilizes the Theory of Human Caring and Caritas in daily practice. (Jean Watson, PhD, RN, AHN-BC, FAAN, Founder/Director, Watson Caring Science Institute.)

Requirements

• Bachelor's Degree in Nursing (Required).
• 4-6 years progressive healthcare experience, with a minimum of 3 years in professional nursing practice in a hospital setting, including experience in high-acuity environments such as Critical Care or Emergency Department.
• 1-3 years supervisory, charge, or lead nursing experience demonstrating the ability to oversee clinical staff, manage shift operations, and exercise independent judgment in complex or emergent situations.

Qualifications

• ACLS (Advanced Cardiac Life Support) – AHA (American Heart Association) (Required).
• BLS (Basic Life Support/CPR) – AHA (American Heart Association) or American Red Cross (Required).
• RN (Registered Nurse) – DORA (Department of Regulatory Agencies) (Required).

Skills

• Adherence to Standards of Professional Nursing Practice/Process/Performance, regulatory requirements, and Joint Commission Standards.
• Strong understanding of customer service principles as they apply to patients, staff, and the community.
• Ability to promote quality patient-centric care and maintain Denver Health’s high level of patient satisfaction.
• Ability to work effectively in a team matrix environment and communicate clearly at all levels in a cross-functional setting.
• Ability to collaborate closely with staff, charge nurses, clinical nurse educators, Nursing Managers, physicians, and executive leadership to provide patient care respecting individual uniqueness.
• Ability to demonstrate an understanding of assessment findings as they relate to the disease process and continuum of care.
• Proficient in Electronic Health Record (EHR) systems.
• Proficient in the use of electronic staff scheduling systems.

Schedule

Varies (0.75 FTE).

Pay

$43.78 - $67.86 per hour.

Benefits

• Paid time off starting at 28 days per year, inclusive of vacation, personal/sick leave, and 7 holidays.
• 100% paid parental leave up to 6 weeks.
• Immediate eligibility for retirement plans with employer contribution up to 9.5%.
• Comprehensive medical, dental, and vision plans, plus employer-paid disability and life insurance.
• On-site employee fitness center and nationally recognized well-being programs, including the RESTORE Center.
• Free RTD EcoPass (public transportation).
• Childcare discount programs and exclusive perks on large brands, travel, and more.
• Tuition reimbursement and assistance.
• Education, coaching, and professional development opportunities through the Workforce Development Center (WFDC).
• Professional clinical advancement program and shared governance.
• Public Service Loan Forgiveness (PSLF) eligible employer with free student loan coaching and assistance.
• National Health Service Corps (NHSC) and Colorado Health Service Corps (CHSC) eligible employer.

About Denver Health

Denver Health is an integrated, high-quality academic healthcare system considered a model for the nation. It includes a Level I Trauma Center, a 555-bed acute care medical center, Denver’s 911 emergency medical response system, 10 family health centers, 19 school-based health centers, Rocky Mountain Poison & Drug Safety, the Public Health Institute at Denver Health, Denver Health Medical Plan, and Denver Health Foundation. As Colorado’s primary safety-net healthcare system, Denver Health provides millions in uncompensated care for the uninsured each year. Located near downtown Denver, Denver Health is just minutes away from many cultural and recreational activities.