Coordinator - Network Operations NIGHTS

Located at W. Dunlap Rd & N. 3rd Ave

About the role

This Network Operations Coordinator supports the activities centrally managed within the Network Operations Center and serves as the primary point of contact for coordinating those activities. The role requires flexibility and initiative to diagnose issues and provide timely resolution, ensuring patient safety and process efficiency. A medical background is preferred but not required.

Schedule

Varied nights: 1900 – 0730 with rotating weekends and holidays (3 days/12-hour shifts). 6 weekend shifts per 6-week schedule are required.

Responsibilities

• Processes daily worksheets to reflect available staff on all nursing units and plans staffing needs for future shifts.
• Collaborates with Administrative Representatives at each facility to schedule and assign staff using knowledge of different patient care delivery modes.
• Communicates with other hospital campuses to ensure efficient resource usage.
• Manages requests for patient transfers and direct admissions, collecting required data in compliance with regulations and policies.
• Coordinates provider-to-provider calls and accurately documents all acceptance calls.
• Uses critical thinking and established processes to assess and facilitate patient movement across multiple facilities.
• Proactively collaborates with the Transfer Center, registration, nursing staff, and physicians for proper bed placement.
• Assigns beds according to diagnosis, physician requests, and hospital policies while avoiding federal non-compliance and penalties.
• Operates electronic systems to optimize patient flow logistics, capacity management, and staffing.
• Maintains confidentiality of information.
• Receives and records absent calls and notifies appropriate units.
• Documents staff time changes on schedules via computer systems.
• Demonstrates flexibility and adaptability as organizational needs change throughout the shift.
• Collaborates with a multidisciplinary healthcare team to ensure patient satisfaction.

Requirements

• High School Diploma or GED (Required)
• 1 year of related experience (Required)
• 3 years of related experience (Preferred)