Coordinator - Leisure Sales

Essential Duties & Responsibilities

• Provide quotations for separate small groups that are requested under a wholesale agreement.
• Assist Executive Director of Leisure Sales and Sales Managers with administrative duties to include making reservations on behalf of management for rooms, restaurants, and shows.
• Query monthly results for all Leisure Sales travel partners.
• Manage meeting planners and secure conference space.
• Represent the Venetian at various trade-shows on behalf of the hotel.
• Communicate frequently with the wholesale accounts, front office, accounting and other hotel departments by telephone and e-mail regarding day to day challenges including billing, no-shows, guest disputes, requests outside allotment, and other needs of wholesale accounts.
• Audit weekly all account websites to ensure that rates, copy, photos, promotions, etc. are displayed properly.
• Aid Leisure Sales Managers with the implementation of co-operative marketing and brochure subsidies.
• Aid Leisure Sales Managers with site inspections for wholesale accounts and travel agents.
• Aid Leisure Sales Managers with contracting new accounts and processing all yearly contracts.
• Aid Leisure Sales Managers at local tradeshows and industry events to represent the Venetian/Palazzo.

Additional Duties & Responsibilities

• Answer telephones including each coordinator’s direct line, the main Leisure Sales line and the Leisure Sales Managers line when needed.
• Create and maintain e-files for each account to ensure all account communication is documented and readily available.
• Research and present potential new accounts and travel opportunities to showcase the properties.
• Create, distribute, and track all contract addendums for accounts.
• Create and update rate addendum calendars.
• Create all wholesale group masters in LMS and maintain associated calendars, text and coupons.
• Quote, follow up and confirm all subgroup leads with the assistance of Leisure Sales Managers.

Minimum Qualifications

• 21 years of age.
• Proof of authorization/eligibility to work in the United States.
• High School Diploma or equivalent.
• 1 year of experience in an administrative role.
• Must be able to obtain and maintain any other certification or license, as required by law or policy.
• Strong interpersonal skills with the ability to communicate effectively with guests and other Team Members of different backgrounds and levels of experience.
• Must be able to work varied shifts, including nights, weekends and holidays.