Coordinator I (Germantown)

What we expect

Responsible for prescreening and reviewing of new orders, review returned approvals and release projects on time to obtain firm ship date based on building schedule. Manage project throughout entire Order Management process; remove barriers that may delay project schedule. Coordinate basic Modernization (MOD) & Components models using project management skills. Interface with project managers, branch and sales staff to ensure proper procedures are followed and deadlines are met.

ESSENTIAL JOB FUNCTIONS

• Review quote, order form, surveys and / or booking package for completeness and accuracy of required information for quoting or manufacturing.
• Create and maintain production schedules that meet customer demands and optimize the use of manufacturing resources.
• Prepare accurate, timely release orders to suppliers to assure the precise equipment is delivered in accordance with the contract schedule.
• Enter data and maintain job information on the mainframe system. Maintain related forms and files.
• Correspond with Manufacturing, and sales staff to ensure procedures are followed and deadlines are met.
• Respond to internal and external customer requests within time specified in our service level agreements.
• Identify, resolve, and initiate problem resolution during the change management process.
• Maintain control system to distribute drawings to the proper department.
• Perform special projects and other duties as assigned.

Who we are looking for

• Educational background: Bachelor’s Degree, or Associate’s Degree in a construction-related field is preferred; High School and/or Technical School is required.
• Experience: One or more years of related work experience, preferably in a construction-related field.
• Project coordination: Project coordination in a construction and / or architectural experience is preferred.
• Skills: Strong customer service experience and abilities are required. Effective verbal and written communication skills are required. Proficiency in Microsoft Office Suite (Word, Excel, Access, PowerPoint, and Outlook) is required. The ability to read, interpret, comprehend and organize technical documentation (architectural drawings, elevator architectural submittals, and elevator layout drawings) is preferred. Requires the ability to work with mathematical concepts such as fractions, percentages and decimals. Must be organized and detail-oriented to manage multiple projects.

What we offer

• Medical, dental, and vision coverage
• Flexible spending accounts (FSA)
• Health savings account (HSA)
• Supplemental medical plans
• Company-paid short- and long-term disability insurance
• Company-paid basic life insurance and AD&D
• Optional life and AD&D coverage
• Identity theft monitoring
• Pet insurance
• Company-paid Employee Assistance Program (EAP)
• Tuition reimbursement
• 401(k) Retirement Savings Plan with company match: Employees can contribute a portion of their pay on a pre-tax or Roth basis. The company provides a dollar-for-dollar match on the first 5% contributed.

Additional benefits

• 15 days of vacation per year
• 11 paid holidays each calendar year (10 fixed, 1 floating)
• Paid sick leave, per company policy
• Up to six weeks of paid parental leave (available after successful completion of 90 days of full-time employment)

Additional information

• TK Elevator is an equal opportunity employer and committed to diversity. Qualified applicants will receive consideration for employment without regard to age, gender, race, color, religion, sexual orientation, gender identity, national origin, disability, and veteran status or any other protected status required by applicable law.
• Applicants with disabilities who require reasonable accommodation in connection with the application process are encouraged to email us directly at ElevatorJobs.ams@tkelevator.com or call 1-844-427-5461.