Coordinator, Global & North America Communications

About the Role

Reporting to the Executive Director, Global & NA Communications, Haircare Cluster, the Coordinator, Global & NA Communications will play an integral part in bringing the brand's stories to life across earned media, creator engagement, executive communications, events, and global campaigns. This role is part of the Global Brand Communications team and involves collaboration with Marketing, Creative, Social, Education, Brand, Regional Markets, and external agency partners to ensure communications programs are executed with excellence and impact.

Responsibilities

• Global Communications & Brand Storytelling:
  • Support the development and execution of global communications initiatives that drive brand equity, cultural relevance, and earned media impact.
  • Assist in creating communications materials, including press releases, media pitches, fact sheets, Q&As, executive briefs, talking points, and launch toolkits.
  • Help bring global campaigns and product launches to life through integrated communications support and cross-functional collaboration.
  • Support the development and distribution of communications assets and launch materials to internal stakeholders and international markets.
  • Serve as a trusted point of contact for regional communications teams, supporting asset requests and information sharing.
• Media, Talent, & Celebrity Stylists Engagement:
  • Support media outreach efforts, award submissions, and relationship-building initiatives across beauty, fashion, lifestyle, and trade media.
  • Help maintain editors & stylists databases while monitoring emerging talent and trends.
  • Coordinate product mailings, press seeding, talent & stylists gifting, and editorial requests.
  • Support ambassador and spokesperson initiatives, including briefing materials, logistics, media requests, and ongoing relationship management.
• Events & Experiences:
  • Support planning and execution of global and regional press events, talent & stylists activations, Fashion Week moments, ambassador activities, and brand experiences.
  • Coordinate event logistics including travel, accommodations, transportation, guest management, gifting, agendas, and vendor communications.
  • Serve as an on-site communications representative during events, supporting editors, creators, ambassadors, and internal stakeholders.
  • Contribute to post-event analysis and leadership recaps highlighting impact, learnings, and opportunities.
• Reporting, Insights & Measurement:
  • Monitor and track earned media, campaign results, and industry trends.
  • Compile and analyze monthly, quarterly, and campaign-specific reports to identify key insights and opportunities, including competitor activity.
• Communications Operations & Team Excellence:
  • Manage team budgets, invoices, vendor onboarding, reclasses, and financial tracking processes.
  • Maintain communications assets, reporting templates, tracker documents, mailing lists, and shared resources.
  • Support the ED of the Haircare cluster, management, external communications agencies, cross-functional workflows, and ongoing team planning processes.
  • Identify opportunities to improve team efficiency, processes, and ways of working.

Qualifications

• Passionate about beauty, hair, fashion, culture, and storytelling.
• Curious about media, consumer behavior, and emerging cultural trends.
• Exceptionally organized with strong attention to detail.
• Comfortable managing multiple priorities in a fast-paced environment.
• Collaborative team player who builds strong relationships across functions.
• Entrepreneurial, resourceful, takes initiative, and solutions-oriented.
• Excited by both strategic thinking and hands-on execution.
• Analytical and comfortable translating data into actionable insights.
• Eager to learn and grow within a global communications organization.

Pay

The anticipated hourly range for this position is $28.45 to $42.20. Exact hourly rate depends on several factors such as experience, skills, education, and budget. Hourly range may vary based on geographic location.

Benefits

In addition to hourly rate, this position may be eligible for an annual discretionary bonus, education, and budget. The Estée Lauder Companies offers a variety of benefits to eligible employees, including health insurance coverage (medical, dental, and vision insurance), wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education-related programs, paid holidays and vacation time, and many others. Many of these benefits are subsidized or fully paid for by the company.