Coordinator, Communications

About the role

This position works within the Student Affairs communications team along with the Public Relations and Marketing teams in a fast-paced, dynamic environment to advance the vision of Student Affairs and support strategic goals. This role plays a key part in shaping how Student Affairs tells its story, engages students, and advances divisional priorities. The coordinator collaborates in a cross-divisional and cross-institutional approach to support the development, coordination and execution of strategic marketing and communications initiatives. The coordinator will take a student-centered approach to promote programs, services and resources that contribute to a supportive, engaging campus environment. Through intentional messaging, content creation, and brand alignment, this role helps enhance the student experience, increase awareness and support the holistic success of students.

Responsibilities

• Coordinate content development and production for assigned division communications and promotional projects.
• Develop and edit clear, engaging, and grammatically correct messaging for a variety of media including print collateral, digital assets, web pages, emails, etc.
• Assist with development of press releases.
• Assist with creating, preparing, scheduling and publishing assigned content on division social media accounts.
• Create and assist with multimedia assets.
• Effectively partner with Public Relations and Marketing, Govs Print, licensing, and other university communications teams.
• Ensure communications are consistent with university and division branding, voice, style, accessibility standards, procedures and guidelines.
• Assist with regular maintenance and updates of webpages.
• Assist with the development and implementation of communications campaigns that increase awareness of and engagement with Student Affairs programs, services and initiatives.
• Strengthen consistency and alignment of divisional messaging across platforms.
• Maintain project tracking information and compile monthly reports on communications team project volume, completed work and progress on team projects by established deadlines.
• Maintain project management documents, shared communication assets, files and related documentation to support project coordination and continuity.
• Evening and weekend work may be required at times.
• Maintain regular communications with the director regarding project status, priorities, deadlines, emerging issues and opportunities to improve communications processes to fulfill goals.
• Openly collaborate and participate with Student Affairs communications team.
• Collaborate with division departments on communications requests.
• Effectively manage job related priorities and deadlines for deliverables.
• Participate in related professional organizations for continuing development and other professional development opportunities.
• Participate in and support division-wide activities, programs and initiatives as appropriate.
• Other projects and duties as assigned.

Skills

• Integrity, kindness, creativity, innovation, along with the capacity to inspire others.
• Ability to serve with agility; important to lead, listen, and serve with a high level of energy.
• A commitment to practicing open communication and inspiring trust.
• Desire to collaborate with colleagues and engage in a culture that rewards teamwork.
• Demonstrated sincere enjoyment from working in support of students.
• Knowledge of marketing, public relations and communications principles, practices and techniques for engaging diverse audiences.
• Strong verbal and written communication, editing and proofreading skills with attention to detail.
• Knowledge of accessibility standards and their application to communication materials.
• Knowledge and application of Associated Press style and established university and division branding, style and communication guidelines.
• Proficiency with digital design and multimedia software.
• Ability to effectively use web technology, Adobe Creative Suite, Microsoft Office, Basecamp and other related software platforms.
• Ability to develop effective, audience-centered promotional materials and digital content.
• Ability to work independently and collaboratively in a fast-paced environment and adapt to shifting priorities.
• Ability to manage and meet competing priorities and deadlines.
• Ability to provide guidance and day-to-day direction to student interns or student assistants.

Qualifications

• Bachelor’s degree in communications, public relations, marketing, or related field.
• At least one (1) year of relevant experience in communications, marketing, public relations, or related area.
• Master’s degree in communications, public relations, marketing, or related field (preferred).
• At least two (2) years of progressively relevant experience in communications, public relations, marketing, or related area (preferred).