Coordinator – Games Launch

Position Overview

Game launches involve more moving parts than most people realize. This role keeps all of those moving parts on track.

Day-to-Day Responsibilities

• Support the game release schedule across all active jurisdictions, keeping internal stakeholders aligned on timelines and blockers
• Work directly with internal and external game studios to coordinate submission, testing, and launch readiness
• Track and manage jurisdiction-specific compliance requirements, including supplier certifications, RTP documentation, and regulatory approvals
• Configure and validate game settings in back-office systems, catching and resolving discrepancies before they reach players
• Troubleshoot launch issues end to end, from configuration errors to third-party platform problems, escalating where needed
• Build and maintain compliance tracking tools and internal documentation to keep the certification registry current and auditable
• Use scripting and AI tooling to automate repetitive configuration, QA, and tracking tasks across the release workflow
• Serve as the primary operational point of contact between game studios, compliance, product, and customer support during active launches
• Identify process gaps in the release pipeline and drive improvements that reduce launch time and error rates

Qualifications

• Experience managing a release pipeline, game catalog, or similar multi-stakeholder operational workflow
• Familiarity with regulatory and compliance concepts in online gaming across one or more jurisdictions
• Hands-on comfort with back-office configuration tools and structured data formats such as CSV and JSON
• Interest in applying Python, SQL, or AI tooling to automate compliance tracking and QA workflows
• Familiarity with Atlassian Jira and Confluence for scheduling, issue tracking, and documentation
• Strong attention to detail and the ability to manage multiple concurrent launches without dropping threads
• Excellent written communication skills for coordinating clearly with external studios and internal teams
• At least one year of gaming industry experience
• A process improvement mindset and the instinct to build tools and documentation that make the next launch easier than the last