Coordinator, Dispatch

About the role

The McLane team is the driving force behind our success. A diverse group of professionals, from Sales and IT to Dispatchers and Mechanics, work together seamlessly to keep our operations running smoothly. Their dedication, expertise, and collaborative spirit are essential to achieving our goals and supporting other teams within the organization. As a member of our team, you'll have the chance to learn from industry leaders, develop your skills, and build lasting connections with colleagues nationwide.

What You’ll Do

As a Dispatch Coordinator, you will be responsible for Driver dispatch operations in the Transportation Department.

• Prepare daily records and memos and maintain filing system for Driver Vehicle Inspection Reports.
• Complete transportation pouches including route manifests, invoices, special customer notifications, maps and stores keys for drivers.
• Develop and update driver and helper dispatch schedule daily.
• Understand DOT hours of service and ensure driver compliance.
• Set up daily tractor/trailer assignment for drivers.
• Verify roadworthiness and keep maintenance records for tractors and trailers.
• Call customers to inform them of variances in delivery times.
• Expedite driver manifests and highlight keys.
• Provide timely reports to immediate supervisor as requested.
• Possess very strong interpersonal skills and be able to discuss dispatch issues with Driver Specialists, Customers and managers.
• Meet this position’s physical demands.
• Other duties may be assigned.

Qualifications

As a Dispatch Coordinator Teammate, you will need:

• High School Diploma.
• Knowledge of mainframe computer software (PeopleSoft) relating to record keeping/scheduling for drivers and helpers.
• Preferred experience in Windows environment and on Excel, Microsoft Word, and Access programs; or similar programs.
• Have 2 years in similar function (preferred).
• Map reading abilities.
• Understanding of distribution systems.
• Ability to communicate in various methods with different levels.
• Mathematical ability for maintaining schedules.
• Understanding of dispatch issues and procedures.
• Ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely.

Benefits

Generous benefits that start on your 60th day, including:

• Medical, dental, and vision insurance.
• FSA/HSA and company-paid life insurance.
• Vacation time, and sick leave accrual from day one.
• Paid holidays after 90 days.
• 401(k) Profit Sharing Plan after 90 days.
• Additional benefits: pet insurance, parental leave, employee assistance programs, discount programs, tuition reimbursement program, and more!

Schedule

Sunday - Wednesday from 4:00pm-2:30am, full-time shift.