Coordinator, Dispatch

About the role

The Dispatch Coordinator position is responsible for Driver dispatch operations in the Transportation Department. This role involves preparing daily records and memos, maintaining filing systems, completing transportation pouches, developing and updating dispatch schedules, ensuring DOT hours of service compliance, setting up daily tractor/trailer assignments, verifying roadworthiness, and communicating with customers and drivers.

Responsibilities

• Prepare daily records and memos and maintain filing system for Driver Vehicle Inspection Reports.
• Complete transportation pouches including route manifests, invoices, special customer notifications, maps, and stores keys for drivers.
• Develop and update driver and helper dispatch schedule daily.
• Understand DOT hours of service and ensure driver compliance.
• Set up daily tractor/trailer assignment for drivers.
• Verify roadworthiness and keep maintenance records for tractors and trailers.
• Call customers to inform them of variances in delivery times.
• Expedite driver manifests and highlight keys.
• Provide timely reports to immediate supervisor as requested.
• Possess very strong interpersonal skills and be able to discuss dispatch issues with Driver Specialists, Customers, and managers.
• Meet this position’s physical demands.

Qualifications

• Teammate High School Diploma.
• Knowledge of mainframe computer software (PeopleSoft) relating to record keeping/scheduling for drivers and helpers.
• Preferred experience in Windows environment and on Excel, Microsoft Word, and Access programs; or similar programs.
• Have 2 years in similar function (preferred).
• Map reading abilities.
• Understanding of distribution systems.
• Ability to communicate in various methods with different levels.
• Maintain mathematical ability for maintaining schedules.
• Understanding of dispatch issues and procedures.

Benefits

• Pay rate: $20.00-22.00 per hour.
• Generous benefits that start on your 60th day: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance.
• Earn vacation time, and sick leave accrual from day one and paid holidays after 90 days.
• 401(k) Profit Sharing Plan after 90 days.
• Additional benefits: pet insurance, parental leave, employee assistance programs, discount programs, tuition reimbursement program, and more!

Schedule

This is an overnight shift Monday-Friday 6pm-330am.

Pay

$20.00-22.00 per hour.

Benefits

• Medical, dental, and vision insurance.
• FSA/HSA and company-paid life insurance.
• Vacation time and sick leave accrual from day one.
• Paid holidays after 90 days.
• 401(k) Profit Sharing Plan after 90 days.
• Pet insurance.
• Parental leave.
• Employee assistance programs.
• Discount programs.
• Tuition reimbursement program.