Coordinator, Digital - Southern Rose

Southern Rose

Southern Rose is a Nashville-based outpost of Ceremony of Roses. We are an agile creative practice built to solve the commercial and creative challenges of the world's top artists. As Sony Music's merchandise partner, we serve a roster of global talent—both within and beyond the Sony ecosystem. We're defined by our commitment to product excellence, delivering products that are made to be kept, worn, and loved for years to come. Our best-in-class creative team delivers culture-leading, artist-specific collections that build artist brands beyond their music. Most importantly, we deliver customer excellence, embedding ourselves as an extension of each client's team, bringing transparency, accountability, and tailored support to every partnership.

About the role

The Digital Coordinator plays a crucial role in managing and optimizing the direct-to-consumer storefronts of Southern Rose clients. This position involves handling a variety of tasks, including site merchandising, inventory management, product development, and digital marketing.

What you'll do

• Create and maintain visually appealing and user-friendly online storefronts.
• Build products within Shopify backend.
• Curate product assortments based on client preferences, market trends, and sales data.
• Optimize product listings with compelling descriptions, high-quality images, and relevant keywords.
• Set up and create new store connections with warehouses.
• Connect social selling platforms (Meta, YouTube, TikTok, Shop) and customize as needed.
• Monitor and maintain accurate inventory levels to ensure product availability.
• Collaborate with suppliers and warehouses to ensure timely fulfillment of orders.
• Own the process of product arrival to warehouse, receipt, and putaway of product, and check inventory levels accuracy.
• Track product performance and identify slow-moving items.
• Implement inventory management best practices to minimize stockouts and overstock.
• Collaborate with clients and design teams to develop new product lines and merchandise.
• Research and identify emerging trends in the music merchandising industry.
• Evaluate product viability and profitability.
• Manage the product development process from concept to launch.
• Work with our marketing team to develop and execute digital marketing campaigns to drive traffic and sales.
• Optimize website for search engines (SEO) to improve visibility.
• Analyze website and marketing data to measure performance and identify areas for improvement.

Who you are

• Minimum of 2 years of experience in e-commerce or a related field.
• Strong understanding of e-commerce platforms (e.g., Shopify, WooCommerce).
• Excellent organizational and time management skills.
• Proficiency in Microsoft Office Suite and Google Analytics.
• Strong attention to detail and problem-solving skills.

Additional Skills (Preferred)

• Knowledge of basic Shopify backend coding.
• Experience with graphic design tools (Photoshop, Illustrator).
• Knowledge of digital marketing tools and techniques.
• Experience with inventory management systems.

What we give you

• You join an inclusive, collaborative, and global community where you have the opportunity to channel your passion every day.
• A modern office environment designed to foster productivity, creativity, and teamwork, empowering you to bring your best.
• An attractive and comprehensive benefits package including medical, dental, vision, life & disability coverage, and 401K + employer matching.
• Voluntary benefits like company-paid identity theft protection and resources for pets, mental health, and meditation resources, industry-leading fertility coverage, fully paid leave for childbirth or bonding, fully paid leave for caregivers, programs for loved ones with developmental disabilities and neurodiversity, subsidized back-up child and elder care, and reimbursement for adoption, surrogacy, tuition, and student loans.
• Investment in your professional growth and development enabling you to thrive in our vibrant community.
• The space to accelerate progress, positively disrupt, and create what happens next.
• Time off for a winter recess.

Equal Employment Opportunity

Sony Music Entertainment is committed to providing equal employment opportunity for all persons regardless of age, disability, national origin, race, color, religion, sex, sexual orientation, gender, gender identity or expression, pregnancy, veteran or military status, marital and civil partnership/union status, alienage or citizenship status, creed, genetic information or any other status protected by applicable federal, state, or local law.