Coordinator, Client Engagement

Key Responsibilities

• Own the budget management for the Client Engagement Team and prioritize spending based on business needs.
• Track & monitor in Excel, ensuring funds are spent timely and appropriately on key initiatives.
• Forecast & plan in partnership with the Boutiques and Regional Directors.
• Process invoices and expense reconciliation.
• Analyze actual vs planned spend and following up with appropriate teams.
• Prepare monthly financial reporting to executive team.
• Support vendor onboarding and management.
• Support activation strategy planning, performance data-pulls, and ROI reporting for events, product launches, and boutique openings.
• Work cross-functionally to help support the client engagement strategy planning for events, product launches, boutique openings.
• Pull and consolidate performance data with a cross-functional team to support event analysis for post-event report including ROI analysis and performance summaries.
• Contribute insights and recommendations to improve future activations based on performance results.
• Own Boutique gifting and treatment allocations, working with the regional teams to assess needs and partnering with the Brand team on strategy and feedback loops; track and report on results regularly.
• Support the allocation and tracking of numbered limited-edition (NLE) watches, aligning with business priorities and client demand.
• Aid in client request prioritization based on sales strategy, demand, and client profiles.
• Work with merchandising team to monitor inventory availability.
• Support in answering inbound emails about watch NLE requests.
• Ensure adherence to Brand guidelines and procedures.

What We Are Looking For

• College degree in a Business, Marketing, Economics, Analytics or related field.
• 1+ years of experience in managing cross-functional projects relating to data.
• Tech savvy with proficient computer skills, including Microsoft Office Suite (Excel, PowerPoint, Word).
• Working knowledge of data visualization tools such as Tableau, Power BI, Looker is a plus.
• Good level analytical skills with focus on attention to detail.
• Good written and verbal communication, interpersonal, analytical, organizational skills.
• Ability to work independently, apply critical thinking and proactive approaches, is adaptable and can work with and across different business disciplines.
• Strong time management and problem-solving skills.

What We Offer

• Employee wellbeing is a top priority at Richemont. We offer a comprehensive benefits program to support employees and their loved ones.
• Core benefits include medical, dental, and vision programs.
• Health savings and flexible spending accounts are also available.
• The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match.
• Understanding the importance of work-life balance, our total rewards include paid time off, a wellness reimbursement benefit, and access to the employee assistance program.
• Employees are encouraged to make a difference in their local communities with volunteer days off, supporting initiatives that drive change.

Pay

Expected salary range: $30.00 to $34.00 per hour.