Client Engagement Coordinator

Qualifications

• 1-3 years of experience in an advertising agency or related field.
• Excellent communication and interpersonal skills, with a strong focus on client engagement.
• Ability to manage multiple projects simultaneously while maintaining attention to detail.
• Strong problem-solving and time management skills.
• Familiarity with project management software and tools (e.g., Asana, Trello, Monday.com).
• Must have prior work experience (no recent graduates).
• A positive attitude and a team player mentality.

Responsibilities

• Serve as the primary point of contact for clients, ensuring their needs and expectations are met.
• Cook up and manage client projects from start to finish, ensuring timely delivery and adherence to client specifications.
• Collaborate with creative, media, and account teams to develop and execute client campaigns.
• Prepare client presentations and reports, ensuring clear communication of project progress, results, and next steps.
• Develop strong client relationships through effective communication and proactive problem-solving.
• Aid with client onboarding, including the collection of necessary information and project briefs.
• Track and monitor project timelines, budgets, and deliverables to ensure all milestones are met.
• Address client concerns and feedback, working to resolve any issues in a timely and professional manner.