Coordinator, Benefits & HRIS- Hybrid Appleton WI

Responsibilities

• Support day-to-day administration of employee benefits programs in compliance with plan documents and applicable regulations, including FMLA, ADA, COBRA, unemployment, and workers’ compensation requirements.
• Administer associate benefit enrollment activities, including new hires, qualifying life events, executive enrollments, and open enrollment; ensure timely processing and accurate collection of required documentation.
• Maintain monthly benefits billing processes, including invoice reconciliation and approval for payment.
• Monitor and maintain program trackers for various benefit-related initiatives (e.g., education reimbursement, volunteer programs, PTO cash-out, medical premium discounts).
• Oversee the benefits inbox by triaging incoming inquiries, assigning ownership, and responding to associate and leader questions in alignment with plan provisions and company policies.
• Create, maintain, and deliver standard and ad hoc reports, including HR metrics and benefit enrollment reporting.
• Review and approve associate changes submitted through Manager Self Service (MSS), including updates to address, location, reporting relationships, job codes, job grades, and other non-pay-related fields.
• Administer HRIS benefit eligibility file feeds, including setup, monitoring, and troubleshooting of system integrations and manual vendor files.
• Support benefit communication planning and execution, including drafting associate communications and maintaining an annual benefits communication calendar.
• Contribute to process improvement initiatives by identifying opportunities to enhance efficiency, accuracy, and the associate experience; partner with HR team members to implement improvements.
• Support and uphold compliance, as well as diversity, equity, and inclusion (DEI) initiatives, ensuring alignment with organizational values and program objectives.

Qualifications

• Associate’s degree in Human Resources or related field, or equivalent work experience required.
• SHRMP-CP, PHR or CEBS certification preferred.
• 1 year of experience in a Human Resources role required.
• This position is located in our Appleton WI location. 2+ years of experience in benefits administration preferred.
• Experience with HRIS platforms strongly preferred, with specific familiarity in ADP Workforce Now or similar systems.
• Strong knowledge of HR programs, policies, and procedures, including employee relations, recruitment, compensation, benefits, EEO/AAP, and FMLA administration required.
• Experience supporting internal benefit communications, including planning, drafting, and delivering associate-facing messaging, strongly preferred.