Coordinator, Audit & Adjustment

About the role

The Audit and Adjustment Coordinator is responsible for ensuring the overall company's systems and database meet with its known contractual arrangements with respect to GPO and associated vendor agreements. This position validates pricing for company customers and products. Primary functions are to monitor GPO, IDN and Health System contract pricing to ensure operational effectiveness and verify FFF is compliant with the contractual obligations related to pricing and reporting requirements.

Responsibilities

• Audit condition records and listings ensuring all fields are entered accurately and communicate pricing team members and commercial teams
• Audit pricing agreements ensuring adherence to the contract pricing, terms and customer eligibility
• Work with suppliers and pricing team members to resolve any discrepancies
• Create and manage customer credit/rebill adjustments resulting from contract price or discount price discrepancies
• Work with SCO Business Analyst and Pricing Lead to identify and implement efficiencies through process improvements and/or systems enhancements
• Compile any data requested for price validation purposes
• Continuously strive to improve processes, service quality to internal and external customers
• Communicate to the appropriate teams when changes are made that will affect the following processes: order entry, accounts receivable, pricing or reporting
• Adhere specifically to all company policies and procedures, Federal and State regulations and laws
• Display dedication to position responsibilities and achieve assigned goals and objectives
• Represent the Company in a professional manner and appearance at all times
• Understand and internalize the Company’s purpose
• Display loyalty to the Company and its organizational values
• Display enthusiasm and dedication to learning how to be more effective on the job and share knowledge with others
• Work effectively with co-workers, internal and external customers and others by sharing ideas in a constructive and positive manner; listen to and objectively consider ideas and suggestions from others; keep commitments; keep others informed of work progress, timetables, and issues; address problems and issues constructively to find mutually acceptable and practical business solutions; address others by name, title, or other respectful identifier, and; respect the diversity of our work force in actions, words, and deeds
• Comply with the policies and procedures stated in the Injury and Illness Prevention Program by always working in a safe manner and immediately reporting any injury, safety hazard, or program violation
• Ensure conduct is consistent with all Compliance Program Policies and procedures when engaging in any activity on behalf of the company. Immediately report any concerns or violations

Qualifications

• Education: High School diploma or equivalent
• Required Experience: Minimum one (1) year experience in contracts administration or directly related audit field
• Skills: Must have strong organizational skills, a detail orientation and the proven ability to prioritize work, effective verbal and written communication skills, the ability to work with limited supervision and as part of a team, sound decision-making abilities, ability to communicate effectively with internal/external customers/management at all levels, analytical skills, accuracy and diligence to the task at hand, proficiency in Microsoft Word, Excel, and Access, desire and ability to take on new responsibilities and tasks, understanding of and ability to interpret written contracts, ability to work overtime as needed

Physical Requirements

• Vision, hearing, speech, movements requiring the use of wrists, hands and/or fingers
• Able to view a computer screen for prolonged periods and the ability to sit for extended periods
• Able to lift to 20 lbs. and occasionally kneel and bend
• Able to work the hours and days required to complete the essential functions of the position, as scheduled

Working Conditions

• Normal office setting
• Mental Demands: Learning, thinking, concentration and the ability to work under pressure, particularly during busy times. Must be able to pay close attention to detail and be able to work as a member of a team to ensure excellent customer service. Must have the ability to interact effectively with co-workers and customers, and exercise self-control and diplomacy in customer and employee relations’ situations. Must have the ability to exercise discretion as well as appropriate judgments when necessary. Must be proactive in finding solutions.

Other duties as assigned